Dis-Chem Pharmacies requires the committed services of a customer-oriented Cosmetics Merchandiser for their Raslouw Store in Centurion. The purpose of the position is to ensure basic Dis-Chem merchandising standards are properly executed and maintained. Provide proper customer service in accordance with Dis-Chem policies and procedures.
Essential: Grade 12 / MatricMinimum of 0 – 6 Months Retail experienceAdvantageous: Minimum of 1 year experience within retail Job Description: Stock Control: Restock merchandise when needed to ensure maximum sales.Delivered stock or stock pulled from the store room must be stored and packed in the correct space immediately.Ensure the stock on the shelves has not reached sell by dates.Ensure full ranges of products are on the shelves at all times.Facilitate the rotation of stock on a regular basis and adhere to Dis-Chem stock control procedures.Keep the storeroom organised, neat and tidy.Report low stock levels, items that are out of stock, damaged stock and expired stock to management.Stock must be rotated on a continual, first in first out basis.Assist with the counting of stock files and general stock taking when needed.Ensure boxes are flattened after unpacking stock and taken to designated area.Identify and report damaged and expired stock immediately to one of the store management team members. Merchandising: Uphold the Dis-Chem merchandising policy and procedure standards.Adhere to Dis-Chem operating standards, store layout and planograms.Front shop shelves and products must be neatly presented and visible at all times.Labels and pricing must be correct at all times.Report all price discrepancies to management.Ensure you are aware of new products and have up to date product knowledge.Ensure restocking of merchandise and supplies as needed to ensure maximum sales.Merchandising displays must be built, faced up, stocked and maintained according to Dis-Chem procedures.Maintain the daily physical upkeep of the store and merchandise displays and be responsible for your designated stock in the store room as well as on the shop floor.Assist with the loading and off-loading of stock, when needed.Ensure items without barcodes are clearly marked.Be available to assist with back shopping.Assist with the training of new and current staff members.Handle all merchandise carefully to prevent any losses. Customer Service: Provide friendly, helpful and courteous assistance and advice to all customers.All out of stock queries from customers must be followed up with the customer service out of stock list.All customer stock queries must be dealt with and resolved.The correct uniform and name badge must be worn at all times as per the Dis-Chem uniform policy.General: Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy.Adhere to Dis-Chem Policies and Standard Operating Procedures.Adhere to Health and Safety rules and regulations.Adhere to Dis-Chem Uniform and personal appearance policy.Competencies: Essential: Knowledge - Merchandising standards and FMCG industry. Working with Planograms. Category KnowledgeCognitive Skills - Be able to analyse a ZMOR reports for ordering and stock taking.Communication Skills - English – Read, write, speak and understand. Writing Skills, Oral Communication, Listening and, Document Use.Interpersonal Skills - Customer, management, staff members, Head Office. Trustworthy and honest. Client Service, Interpersonal Relations, Interpersonal Awareness, Thoroughness, Organization Sensitivity, Identification with Management, Cooperation and, Customer Orientation.Self-Management Skills - Give constant feedback to store manager. Interaction with management and customers. Good time management. Self-discipline and good appearance. Creative Thinking, Ethics, Even Temperament, Initiative, Personal Credibility, Results Oriented, Accountability, Attention to detail, Workmanship, Result-Orientedness, Learning Ability, Need to Achieve, Integrity, Initiative, Insight, Energy, Focus on Quality, Conduct and, Target and Deadline DrivenLeadership Skills - Report bad and suspicious behaviour – staff and customers. Lead by example.Technical skills - Computer Skills, Technical Equipment (Scanners, check pricing). Numerical skills. Mathematics (Standard), Merchandising and, Customer Service.Advantageous: Communication Skills - 2nd language.Special conditions of employment: Willing and able to work retail hoursSouth African citizenClear credit and criminal recordsRemuneration and benefits: Market-related salaryMedical aidProvident fundStaff accountONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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