Dis-Chem Pharmacies requires a Cosmetic Manager for their Mthatha new store. To manage the cosmetic and beauty categories within the store. Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service. Ensure staff is on the floor to assist customers.
Minimum Requirements:
Essential: Grade 12 / MatricA minimum of 3 years' cosmetics or beauty experience within a retail environmentPrevious supervision and/or management of a staff complement of around 7Computer literate – MS OfficeWilling and able to work retail hours Advantageous: SAP experienceQlikview experience Job Description: Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail workingEnsure Cosmetic Consultants are allocated to the right and relevant cosmetic and beautyEnsure staff receives relevant training, and manage and encourage feedback fromEnsure the store is adequately staffed at all timesBe accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem's warehouseManage and address customer compliments and complaintsEscalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic ManagerMaintain merchandising and displays, to ensure a high standard of cleanliness within the storeEnsure monthly promotions are carried out to achieve department targetsKeep up to date with in-depth knowledge regarding products, brands and the industry Competencies:
Essential: Strong command of the English Language (written and oral)Be a team playerProvide excellent customer serviceUnderstand stock reports and sales (target and commission calculations) Advantageous: Training, development and performance management of staffBilingual Special Conditions of Employment: Willing and able to work retail hoursValid driver's license and own reliable transportSouth African citizenClear credit and criminal records Remuneration and Benefits: Market-related salaryMedical aidProvident fundStaff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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