Dis-Chem Pharmacies requires a Cosmetic Cashier for their Newcastle store, to support customer service at point of sale, while ensuring a world class shopping experience. Record customer transactions on the Dis-Chem operating system and ensure effective merchandising of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.
Minimum Requirements:
Essential: Grade 12 / MatricA minimum of 6 months' experience cashier/till operations experienceComputer literate – MS OfficeSound numerical skillsStrong command of the English languageBasic customer serviceWilling and able to work retail hoursJob Description: Customers at the cosmetic till point are your first priority to ensure efficient transactions take place.If there are no customers to attend to at the cosmetic till points, you need to assist with merchandising of cosmetic products.Escalate serious and unresolved customer complaints to manager.Serve customers and implement a high standard of customer care and service.Establish a professional relationship with customers.Ensure personal and colleague's hygiene and presentation.Carry out and manage the Dis-Chem 5 star communication principles.Refer cosmetic sales queries to the Cosmetic Consultant.Be responsible for accurate cash flow.Ensure that all line voids and price changes are approved and signed by a supervisor.Exchange merchandise for customers and accept return goods by customers when authorized to do so.Transact all purchases - receive and process all payments such as cash, cards, vouchers, coupons and other payments accepted by Dis-Chem.Answer questions regarding the store beauty merchandise when asked.Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks).Assist with merchandising duties when there are no customers to attend to at the cosmetic till point.Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store.Ensure that displays are presented in an attractive manner.Ensure that all goods are correctly priced and labeled.Adhere to stock layout principles.Ensure that merchandising displays in cosmetics area are faced up and stocked.Ensure that the right shelf price takers are displayed.Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures.Be alert and verify all payments according to Dis-Chem verification procedure.Adhere to Dis-Chem security policies and procedures.Ensure the use of your code and password is restricted to only you, is safe and is changed regularly.Ensure all outgoing stock/items are scanned and paid for.Ensure that all money is strictly kept safely and securely inside the till.Handle daily takings confidentially and only discuss it with management.Be alert, recognize and report suspicious behavior to management.Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe.Housekeeping must be in accordance with Dis-Chem standards. Make sure that your work station is always clean and tidy.Adhere to Dis-Chem Policies and Standard Operating Procedures.Adhere to Health and Safety rules and regulations.Adhere to Dis-Chem Uniform and personal appearance policy.Competencies:
Essential: Promotions, personal selling, sales targets, customer liaison, product knowledge.In-depth knowledge of operating cash registers and maintaining cash drawers.Knowledge of processing sales, refunds, and payments.Strong command of English (written and oral).Accuracy.Attention to detail.Presentable.Emotional intelligence.Social awareness.Accountability.Problem-solving.Analyze basic reports.Trustworthy and honest.Time management.Advantageous: Third additional language.Special conditions of employment: Willing and able to work retail hours.Reliable transport and/or reside in close proximity to the store.South African citizen.Clear credit and criminal records.Remuneration and benefits: Market-related salary.Medical aid.Provident fund.Staff account.ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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