Dis-Chem Pharmacies requires a Cosmetic Cashier for their Goldfields Store to support customer service at point of sale, while ensuring a world class shopping experience. Record customer transactions on the Dis-Chem operating system and ensure effective merchandising of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.
Essential: Grade 12 / MatricA minimum of 6 months' experience cashier/till operations experienceComputer literate – MS OfficeSound numerical skillsStrong command of the English languageBasic customer serviceWilling and able to work retail hours
Job Description: Customers at the cosmetic till point are your first priority to ensure efficient transactions takes placeIf there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic productsEscalate serious and unresolved customer complaints to managerServe customers and implement a high standard of customer care and serviceEstablish a professional relationship with customersEnsure personal and colleague's hygiene and presentationCarry out and manage the Dis-Chem 5 star communication principlesRefer cosmetic sales queries to the Cosmetic ConsultantBe responsible for accurate cash flowEnsure that all line voids and price changes are approved and signed by a supervisorExchange merchandise for customers and accept return goods by customers when authorized to do soTransact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-ChemAnswer questions regarding the store beauty merchandise when askedProcess all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)When there are no customers to attend to at the cosmetic till point, assist with merchandising duties:Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the storeEnsure that displays are present in an attractive mannerEnsure that all goods are correctly priced and labeledAdhere to stock layout principlesEnsure that merchandising displays in cosmetics area are faced up and stockedEnsure that the right shelf price takers are displayedEnsure cash is placed in the drop safe according to Dis-Chem standard operating proceduresBe alert and verify all payments according to Dis-Chem verification procedureAdhere to Dis-Chem security policies and proceduresEnsure the use of your code and password is restricted to only you, is safe and is changed regularlyEnsure all out going stock/ items are scanned and paid forEnsure that all money is strictly kept safely and securely inside the tillHandle daily takings confidentially and only discuss it with managementBe alert, recognize and report suspicious behaviour to managementKeep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safeHousekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidyAdhere to Dis-Chem Policies and Standard Operating ProceduresAdhere to Health and Safety rules and regulationsAdhere to Dis-Chem Uniform and personal appearance policy
Competencies: Essential: Promotions, personal selling, sales targets, customer liaison, product knowledge.In-depth knowledge of operating cash registers, and maintaining cash drawersKnowledge of processing sales, refunds and paymentsStrong command of English (written and oral)AccuracyAttention to detailPresentableEmotional intelligenceSocial awarenessAccountabilityProblem-solvingAnalyse basic reportsTrustworthy and honestTime management
Advantageous: Third additional language
Special conditions of employment: Willing and able to work retail hoursReliable transport and/or reside in close proximity to the storeSouth African citizenClear credit and criminal records
Remuneration and benefits: Market-related salaryMedical aidProvident fundStaff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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