Corporate Travel Coordinator – Flex Year Round - Full Time

Corporate Travel Coordinator – Flex Year Round - Full TimeLocations: Steamboat Springs, COTime Type: Full timePosted on: Posted 3 Days AgoJob Requisition ID: JR115460Steamboat - Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate, and committed, and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*Discounted skiing and riding for friends and family of eligible employees*Vacation and Sick Time policies for eligible employees* to rest, relax and rechargeGenerous discounts on outdoor gear, apparel, rental cars, etc.Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more for eligible employees*401(k) plan with generous company matchDiscounted tuition with partner online university for all Alterra Mountain Company employees to further their educationPaid parental leave of up to 6 weeks for eligible employees*Free regional bus pass*Click HERE for more information on our employee benefits!For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.POSITION SUMMARYThe Corporate Travel Coordinator position offers opportunities to interact with all resort employees and those outside of the company. It will require a knowledge of booking air travel and lodging, organization, reporting, and cross-training with other departments.Resume required.ESSENTIAL DUTIESServe as a corporate travel agent in support of Steamboat Ski and Resort Corporation's business travel requirements.Fulfill complimentary vacations resulting from promotions, prize giveaways, special events, and partnership marketing agreements, including all facets of complimentary lodging procurement, booking airline tickets, issuing lift tickets, and approving issuance of complimentary airline tickets for prizewinners.Fulfill and track usage of airline travel certificates.Coordinate travel and lodging for hosted special events, negotiating free and reduced-rate lodging with local properties while working within an allocated event budget.Oversee promotional vacation and event travel commitments through corporate services coordinators.Facilitate and track lift ticket barters with local properties and provide end-of-season reporting on all trades.Oversee and manage lodging partnership program relating to trades for special events.Maintain a good working relationship with local property managers.Prepare and update reports as needed.Provide personal travel assistance and information in support of Steamboat Central Reservations.Oversee managed travel of Steamboat Ski and Resort Corporation and Alterra Mountain Company for bookings.Develop and maintain processes to document all incoming requests and follow-up.Implement and manage customer acquisition and retention through marketing and exceptional customer service programs.Keep the Inntopia Air Admin up to date and test in all sales channels where air is sold.Assist Assistant Sales Manager with Central Reservations guest airline schedule changes.Assist VIP Concierge Manager with guest bookings and airfare as needed.Assist Fulfillment Manager with printing and mailing of Central Reservations guest vacation packets.Assist contact center during high volume times by taking guest calls, chats, or emails as needed.Assist with Product Maintenance configuration and reporting as needed.Potential to serve as committee member for various events hosted by SSRC.Develop and maintain airline contact database.Build relationships with travel industry suppliers and local company vendors.Compliance with all company policies and procedures.Attend team meetings, as required.This position has the flexibility to work from the Steamboat Administrative building, remotely, or hybrid.Other duties as assigned.REQUIRED QUALIFICATIONSSix months previous Steamboat Central Reservations agent experience, preferred.1 year prior airline or travel agent employment experience, preferred.Must have personal travel experience.Must have knowledge of basic accounting principles with experience in sales and relationship building.Must have previous marketing and/or advertising experience.Prefer knowledge of Inntopia, Avaya, and NICE InContact telephone systems.Computer literacy, Microsoft Office programs, and general office equipment, required.Ability to multi-task, work under pressure, solve problems, prioritize responsibilities, and manage time efficiently.Ability to interact and maintain positive relationships with guests, co-workers, and management.EDUCATION REQUIREMENTSHigh School diploma or GED required.College degree preferred.The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary based on various factors.Steamboat Springs area base hourly pay range: $20.00 - $23.00 per hourPHYSICAL REQUIREMENTSMust be at least 18 years of age.Must be able to sit and operate computer keyboards for long periods of time.Must be able to professionally communicate in English, both verbally and in writing.Must be able to lift approximately 30 lbs (brochure boxes).Must be able to work in a fast-paced environment.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.WORKING CONDITIONSIndoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.Hazardous Materials/Noise: The noise level in the workplace is usually moderate.This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position.Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above.This job description is not an express or implied contract of employment for any set term or duration.Employment with Steamboat Ski & Resort Corporation is "at will" meaning either party may terminate the employment relationship at any time.Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces.
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