At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.
What We're Looking For:
The Contracts Administrator supports multiple university partners and internal Placement stakeholders, ensuring that contracts are executed in a timely manner. The Contracts Administrator is responsible for new affiliation agreements and for ensuring current affiliation agreements are renewed and maintained, contributing to student retention and on-time placement. The Cape Town Contracts team owns all contracts management for university partners that require legal review (redlining) by 2U.
Responsibilities Include, But Are Not Limited To:
Delivers on the contract process from inception to execution, while maintaining excellent communication with multiple stakeholders through that process.
Acts as liaison between the site and University to ensure contracts are processed and executed in a timely manner to support on-time student placement and retention.
Ensures accuracy and details of the executed affiliation agreements are correct and appropriate.
Responsible for documentation and solicitation of renewals for expiring Affiliation Agreements.
Provides exceptional service, communication, and support to internal stakeholders, university partners and placement sites throughout the placement contract lifecycle.
Utilizes legal expertise to conduct initial edits and redlining of site Affiliation Agreements based on parameters set by the University.
Provides consultation to host sites and Placement Team on feasibility of requested edits based on knowledge of university's legal guidelines.
Intermediary negotiator between sites, typically large healthcare entities or school districts, and University Office of General Council. Empowered by University legal team to provide initial review of legal documents.
Meets with external parties regarding contract negotiations during the edit process, as necessary, to resolve contractual impasses.
Identifies and accurately documents placement site clearances that are necessary for students to begin placement on time.
Ensures accuracy of site/network coverage, clearance requirements, and expiration dates within the Salesforce database and maintains accurate files in university shared drive.
Things That Should Be In Your Background:
Legal degree required or relevant degree with 3-5 years work experience
1-2 years administrative legal experience in a fast-paced, high-volume work environment
Proficient in MS Word/Excel
Familiarity with legal terminology and ability to communicate with legal representation for universities and organizations required; familiarity with healthcare terminology preferred
Exceptional attention to detail
Excellent customer service skills; ability to participate fully in group setting
Strong communication skills, both written and verbal
Familiar with the time management and organization skills needed to work on remote, global teams
Experience with Customer Relationship Management (CRM) database preferred; experience with Salesforce highly preferred
Experience working with multiple internal and external stakeholders preferred
Benefits & Culture
Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow
We offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, ZA benefits include:
2 complimentary Getsmarter short courses per year
Subsidised medical aid with Discovery Health Medical Scheme
4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
Employee Assistance Program (EAP)
Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break
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