Job ResponsibilitiesResponsible for the sales of Laparoscopy, Surgical & Surgimed products, including maintaining and growing existing business and expanding sales within the assigned territory.Scheduling and attending appointments with existing and potential customers.Demonstration of products to clinical personnel.Completion of weekly planner and activity report for submission to direct manager.Achieving sales targets.Responsible for networking with and developing relationships with new customers and managing existing customers.Counting and management of consignment stock.Requesting and following up on quotations.General administration associated with the position.All activities to be recorded on Force Manager CRM.Duties & Responsibilities:Marketing:Assist the National Product Manager with journal clubs, workshops/VISTA meetings, and various conferences as needed.Assist the Sales Managers with the sales budgeting per territory for the SBU.Effective implementation of tactical and strategic plans.Effective marketing activities including congresses and customer workshops and educational events.Daily calls to customers and new prospects.Effective promotion of all products offered by our client.Sales knowledge to allow for effective selling of product features and benefits.Evaluation, analysis, and reporting on competitors' products, driving strategies and appropriate business responses.Customer Relations:Establish a network with stakeholders in the hospitals: physicians and key opinion leaders.Build and maintain strong relations with all stakeholders, including customers, payers, government, and employees in representing our full line of products and services.Attend appointments with customers and prospects.Report to Sales Managers when needed with existing and potential customers.Gather customer requirements in cooperation with Sales Managers to ensure customer satisfaction.Assist when needed with successful congresses and training workshops.Manage relationships with all customers, prospects, and key opinion leaders where needed.Maintain good relations and communication with internal customers, i.e., Customer Services, Finance Department, Logistics, and Management.Utilize customer profiling and mapping tools to grow product families according to customer needs but in line with our business strategy and focus products.Assist with identifying the correct customers to attend product training to ensure an ROI.Sales Reports and Administration:Achieve monthly and quarterly sales budgets for the SBU.Achieve annual sales budgets per SBU.Assist where needed to attend to daily Ariba/Trade world, tender input, and quote requests.Expense claims handed in on time as per the schedule received from finance with correct cost allocations.Monthly reports to the Sales Manager submitted before the 5th of the month.Weekly call reports and weekly call planners to be recorded on Force Manager and sent to the Sales Manager.Compliance with regulatory SOPs, SA regulations, and Code of Business Ethics.Maintain the company's ethical position. Effectively communicate and manage company business conduct policies.Maintain a high level of motivation to ensure marketing function is well implemented.Preparation and conducting of presentations at sales consultants' and management meetings.Assist Sales Managers with product queries and/or technical/clinical application information.Manage your portfolio by living the company values.Training Events:Identify and implement educational events for customers to achieve growth.Manage the implementation of workshop activities with the sales team and customers.Train new customers on the range of products as set out by your manager.Assist with identifying workshops and educational events that will deliver an ROI and result in product growth.Participate in company business and sales meetings and provide input to management.Attend and assist when needed for planning of all congresses identified.Reports:Adhere to credit policies and procedures of the group.Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities.Ensure all product and marketing activities comply with legal and ethical standards.Manage all company expenses within the marketing budget provided.Adhere to any legal or medical requirements and inform management of changed requirements.Submit monthly report to senior management and record all activities on Force Manager CRM.Assist with stock rotation and slow-moving identification and returns.Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field.Manage consignment stock allocated to customers on request from Sales Managers.Manage boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products.Should a procedural kit procedure be implemented in the SBU, the responsibility of managing this and evaluating the effectiveness of it remains your responsibility.Give effective feedback to management on consignment stock.RequirementsEducation and Qualifications:Grade 12 (Matric) is a minimum requirement.A relevant degree or diploma is an advantage.Any medical-management or -marketing qualification would be a definite advantage.Skills and Experience:Theatre-based selling experience is essential.Laparoscopy and emergency medical devices product knowledge would be an advantage.Advanced planning and organizational skills.Excellent interpersonal skills.Knowledge of marketing analysis, practices, strategies, and planning.Strong analytical, organizational, and decision-making skills.Strong understanding of business and financial drivers.Strong influencing skills to present new ideas promoting collaboration and generate buy-in.Ability to work independently and as a team member while using discretion in decision making and sound judgment in problem-solving.Demonstrated follow-through, initiative, attention to detail, and drive for continuous improvement.Ability to work well under pressure and maintain a positive, enthusiastic attitude.Ability to work effectively in a team environment and build strong working relationships.Ability to work in a fast-paced environment and meet deadlines.Ability to travel extensively in the country and when needed to travel abroad.Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities.Proficient in Microsoft Office – especially Excel at an advanced level, PowerPoint, and Outlook.Integrity, responsiveness, high commitment.Strong leadership skills, a leader whose personal and professional behavior is aligned to the Group values.
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