Consultant

Career Opportunities: Consultant | Retail Operations | Group Savings & Retirement Fund Outflows (8385)Responsibilities include:Processing of incoming exit instructions (AGPE, AGPR, AGRA, AGLA & AGEN) in respect of:WithdrawalsCourt OrdersValidate and verify exit instructions.Ensuring that all FICA requirements are complied with (where relevant).Liaise with clients, members and IFAs on exit instructions.Timeous processing within SLA's.Continuous focus on process improvements to improve efficiency and reduce risk.Draft and maintain all process related documents.Efficient handling of enquiries from clients, members and IFAs.Consulting with Legal, Tax and other departments.Providing clients, members and IFAs with superior levels of service.Maintaining an audit trail of all interactions with clients, members and IFAs on Siebel.Ad hoc duties and projects.Job ResponsibilitiesSelf-disciplined and ability to function well under pressure.Good verbal and written communication skills.Ability to work effectively as part of a team.Self-motivation and ability to work autonomously.Accuracy and exceptional attention to detail.
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