The successful incumbent will be required to render an efficient and professional quality service and support to our internal and external clients. Action processes to ensure a safe environment for staff. Oversee and manage contracts, engage with Team leader/building management to resolve queries.
Minimum RequirementsGrade 12Valid Code EB (8) Drivers LicenceAcceptable level of computer literacy (MS Office package)Good verbal and nonverbal communication skillsDuties and ResponsibilitiesReceiving orders and packaging them, storing them properly till they are issued to the main user.Receiving groceries, counting grocery stock, and packaging correctly. Capture received/count stock in the Grocery stock sheet on share drive.Accurately counting assets in the storerooms and on the floor.Monthly inspection of boardroom equipment and testing for any technical glitches, completing all checklists by recording the actual information.Logging tickets with Eris or the correct service provider to fix malfunctioning equipment, following up on logged tickets until they are closed.Tagging new assets/equipment and keeping a record of asset numbers for future reference.Taking contractors through the building to complete tasks and signing job cards after the job has been completed.Scanning and emailing a copy of the job card to Eris/relevant service provider.Assisting with lockers and minor maintenance work in the building.Measuring space occupied by certain departments when the need arises.Daily building inspection to follow up on open tickets and complete a snag list of items that need to be fixed.Closing OMT tickets on time, following the 24-hour turnaround time after resolution of the logged issue.Supervising function setup, cleaning, and clearing after events.Always keeping storerooms and workstations tidy, neat, and presentable.Making deliveries to destinations as per business requirements, prioritizing urgent deliveries first and completing with the less urgent.Assisting with new workstation setups or upgrades.Ensuring that dry goods are kept in the basement storeroom and consumables are kept in the Facilities Management storeroom.Allocating asset numbers to newly purchased assets and keeping records with the serial numbers.Actioning tasks related to Ziyawa/Team building/Year-end functions to ensure the success of functions.Actioning ad hoc projects and tasks to support the business in their quest to provide clients with great customer service.
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