Consultant, Cash (Level 1)

Business Segment: Personal & Private BankingTo take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.QualificationsMinimum QualificationsNational Certificate in Banking (NQF5 FAIS recognised qualification)Experience1-2 years branch banking experience, understanding the bank's laid-down policies and procedures related to telling/frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.Additional InformationGenerating IdeasExploring PossibilitiesProviding InsightsAdopting Practical ApproachesExamining InformationBanking Process & ProceduresApplication & Submission Verification (Business Banking)Customer Acceptance & Review (Consumer Banking)
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