Consultant, Cash (Level 1)

Business Segment: Personal & Private Banking
To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications Minimum Qualifications Type of Qualification: NQF Level 5
Field of Study: FAIS Accredited
Experience Required Client Coverage: Consumer & High Net Worth
1-2 years
Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling/frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.
Additional Information Adopting Practical ApproachesArticulating InformationExamining InformationExploring PossibilitiesFollowing ProceduresGenerating IdeasMaking DecisionsManaging TasksProducing OutputProviding InsightsUpholding StandardsApplication & Submission Verification (Business Banking)Banking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)
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