Compliance Officer - (QPB) Fixed Term ContractListing reference: click_016352
Listing status: Under Review
Apply by: 28 March 2024
Position summaryIndustry: Wholesale & Retail Trade
Job category: Admin, Office Support and Services
Location: Cape Town
Contract: Permanent
EE position: Yes
IntroductionTo prevent loss & risk to the Pharmacy business through effective exception reporting to operations on key risk areas and provide feedback to finance/accounts payable in a timely fashion so as to minimise the losses.
Analyse data to identify trends and prepare feedback for scorecard meetings with finance & operationsEnsure effective streamlined communication to stores and provide efficient support to stores on projects & other operational issuesIdentify exceptions against set financial benchmarks by analysing reports and identifying trends based on reporting obtained from stakeholders and own data miningHighlight actual and potential areas of loss and risk to the Pharmacy business by collating reports and passing on the information to the operations line management to action speedily.Provide required feedback from exception reporting to internal stakeholders (finance etc) on confirmed losses versus potential lossesContinually assess and update current Pharmacy SOP's for improved performance based on trends from reportingAssist Pharmacies to adhere to SOP's and benchmarks by identifying the in-store trends and areas for development and escalating to the line manager for actionBe the gatekeeper of accurate & timely operational communication to pharmacies regarding general issues, new and updated information on systems procedures and other related information, whilst monitoring operational teams compliance for reporting.Education and Experience RequirementsDesirable: Retail or Business management qualificationAdvantageous: Unisolve and experience as a Pharmacist AssistantJob Knowledge and Skills RequiredKnowledge of business processesKnowledge of retail store management processes including stock and inventory managementUnderstanding of customer service principlesProblem-solving skillsVerbal and written communication skillsComputer literacy (specifically Word and Excel)Strong client orientationSelf-directed and able to work independentlyPlanning and organising skillsAnalysingDelivering Results and Meeting Customer ExpectationsFollowing Instructions and ProceduresPlanning and OrganisingPresenting and Communicating InformationWriting and ReportingAchieving Personal Work Goals and ObjectivesAdapting and Responding to ChangeKindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
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