Compliance Manager

Time left to apply: End Date: October 13, 2024 (2 hours left to apply)Job Requisition ID: R11912Job DescriptionTo ensure there is implementation of the Group's compliance frameworks and programmes in consultation with business, ensure conformance and adherence with regulations and deliver through a team of Compliance resources/specialists.Ensure adherence to organisation policies and procedures, especially regulatory and ethical standards.Perform regular audits, design control systems and help to design and implement company policies.Deliver against operational and cost targetsPrioritise resource allocation to minimise and reduce wastageMonitor costs for the financial year according to the operational planAllocate and approve expenditureReview cost reports and resolve or explain variances to the budgetIdentify, control and escalate potential risks that may lead to increased costsManage costs or expenses within approved budget to achieve cost efficienciesProvide input into the budgeting process and monitor utilisation for the financial year according to the operational planProduce or review budget reports to make sure they accurately reflect work activityEnsure financial documentation is maintained to support accurate record keeping and future legislative requirementsEscalate potential budget risks that may lead to increased costs or financial lossesPresent work proposals on planned activities that will require financial resourcesCollate, analyse and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budgetDeliver customer experience excellence aligned to organisational values and service standardsBuild professional long-term relationships with customers based on trust that builds the brandCollect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality serviceDeliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and applicationProvide customers with relevant information to keep them informed of products and service options, identifying improvement opportunitiesImplement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountabilityEnsure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey mapResearch, enable and consult on improvements and opportunities to harness technology and platform enablementReview existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancyMonitor customer feedback reports and align processes to maximise efficienciesAnalyse and interpret regulation and legislation using a risk-based approach; identification and risk rating of applicable laws and regulations for responsible business unitsDevelopment and implementation of compliance/legislative universe for responsible business unitsDevelopment and implementation of Compliance Risk Management Plans (CRMPs) for core legislative and regulatory provisionsCompiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereofCompiling monitoring reports on the results of monitoringIncident reporting, to ensure timely escalation of compliance risks and incidentsInterpret regulation and legislation and assist business units with practical implementation thereofAdvise and provide guidance to management on systems, policies, processes and controls implemented to enable complianceResearch and communicate applicable legislative developments to all stakeholdersAssist with the promotion of a culture of compliance and awareness, actively participating in compliance projects and training initiativesProvide training on regulatory requirements to channelsEnsure compliance with relevant statutory, legislative, policy and governance requirements in area of accountabilityEnsure implementation of relevant policies, governance and practice standards across the businessMaintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirementsEnsure compliance is adopted in terms of systems and procedures as laid out by the organisation and review in response to audit findings and changesDevelop an understanding of risks and risk management approachesImplement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risksEducate others and make suggestions for improvementsNetwork and participate in specialist risk forums where requiredProvide input into the development of the business area tactical strategy in achievement of the overall business strategyDevelop and implement an area operational plan in achievement of Business objectivesResponsible for implementing and enforcing the organisation's or business units' compliance programMaintain awareness of regulatory framework and specific obligations within Financial Advisory and Intermediary Services (FAIS) Act, code of conduct, and requirementsConsult on an ongoing basis with operational managers to ensure conformance with applicable laws and regulations covering diverse fieldsManage, oversee and monitor Financial Advisory and Intermediary Services (FAIS) compliance to ensure that representatives comply with all financial soundness requirements, licence conditions and annual leviesPerform statistical sampling and monitoringMaintain register of representatives and inform Registrar of any changes. May have supervisory responsibilities.May be responsible for the control of the Know Your Customer (KYC) / Anti-Money Laundering and Anti-Money Laundering Foreign Account Tax Compliance Act (FATCA) / Automatic Exchange of Information (AEOI) regulations. Analyse the received documents and interact with the investor, client, intermediary to advise if received KYC documents are acceptableEnsure compliance with and oversight of ongoing statutory regulatory requirements. This responsibility includes monitoring and validation of investor files, technical and documentary support to investor teams, updating of operational procedures and participation in compliance committeesLead the AML/KYC team and organize its operations in terms of resources and developmentParticipate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively sharedBuild and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergiesParticipate in specialist communities of practice and contribute positively to own and organisational knowledge improvementPromote teamwork and inclusivity amongst team members and demonstrate behaviours that respect diversityPartner and collaborate with team members to achieve team successShare information and knowledge that benefits the teamManage team delivery against goals in the area of responsibilityManage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and proceduresParticipate in Talent Management practices and processes in line with HR policies and proceduresImplement employment equity plan targets in all recruitment and employee movement activitiesManage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedbackEnsure skills are transferred in specific functionsEnsure conflict resolution and respond to any complaints or concernsSet relevant stretch goals for team and motivate achievementIdentify training/development needs and proactively identify effective solutions to address own and employee development gapsEnsure that each employee prepares a personal development plan, review these plans and ensure implementationCreate an environment conducive to cross-functional skills transferPlan training interventions which support FNB and Group strategiesUnderstand which competencies and skills are required to be mastered to ensure personal and employee development and performanceKeep abreast of learning opportunities, changing products and trendsJob DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.Closing Date: 13/10/24All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via MyQ.About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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