Compliance Head

Job DescriptionTo manage the Compliance function in the business unit and to assist the Segment Compliance Head and Group Chief Compliance Officer in terms of compliance holistically as per the Banks Act Regulations through the implementation of the FirstRand compliance risk framework enabling management to adhere to regulatory requirements and prevent exposure risks in this regard, in line with the FirstRand and related segment business strategy and FirstRand Group wide compliance strategy as well as ensure that the Segment and Business Unit specific Compliance deliverables are implemented and completed.
Contribute to the development of larger overall area budgetDevelop the budget for the next financial year for area of responsibility taking all operational plans into considerationResearch and design a longer term financial resource requirement plan for the area of responsibilityPresent the business case to motivate for financial resourcesAnalyse and develop implementation plans against the forecasted financial budgetDevelop tactical budget for area of responsibility that minimises expenditure and manages costsControl the budget for area including the authorisation of expenditures and implementation of financial regulationsApply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships to ensure that the customer is at the centre of the business philosophy, operations and ideasBuild relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-inEngage in cross-functional relationships to obtain and to provide work supportContribute to sustaining a competitive edge through external networking, benchmarking and representation on related forumsEnsure integrated view and reporting of relevant business informationAnalyse information to identify trends, discrepancies and inconsistencies for decision making purposesEnsure reporting of identified inconsistencies or opportunitiesUse the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriatelyParticipate with senior management to establish strategic goals, plans and objectives for the organisation and make strategic decisions based on company goals and objectivesDevelop compliance guidelines, processes, and procedures for various business units through collaboration with business unit leadershipNegotiate and influence matters affecting the compliance team within the Africa operationsAnalyse, address and resolve compliance issuesProvide oversight and support on compliance related mattersEnsure processes and other controls exist within the business to enforce compliance with laws, regulations, policies, and proceduresOversee and manage internal data privacy compliance reviews, where required under local laws and regulationsEnsure the implementation of compliance awareness and training programs across the organisationBrainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficienciesCreate and participate in specialist communities of practice and represent the organisation at Group and industry level to share best practice insights and solutionsDrive strategic projects, change management and platform integration across operationsLeverage Group capability to exploit opportunitiesEnsure and encourage adherence to an operational framework of policies and proceduresImplement compliance programmes, processes, and procedures in support of laws and regulationsEnsure that operations are monitored and audited, including systems in place to detect compliance violations in high-risk, transactional activities, red flag indicators and metrics for compliance risksEvaluate the effectiveness of business unit processes and other controls that exist to ensure compliance with laws, regulations, policies, and proceduresOversee and manage the monitoring of business unit conduct (e.g., for violations of applicable laws, regulations, policies, and procedures)Manage critical projects including incident and crisis management to ensure that the incident management plan is executed in a timely mannerEnsure compliance with the requirements of Business Continuity and Issues Management programmesCollaborate with business units to perform periodic reviews of compliance effectivenessCompile and submit compliance-related reports to various regulators, as and when requiredReport to regional and international executives on all compliance related mattersWork closely with internal audit team and Head of Stakeholder Engagement on the audit findings and regulatory issues and updatesLead and participate in compliance related system and operations development projectsCollaborate with the Legal and Corporate Investigations departments on all joint ventures and/or related mattersRespond to compliance and due diligence questionnaires from clients and prospectsParticipate with the business unit in self-assessments/audits, incl. data privacy and compliance-related assessments and other reviewsMaintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholdersMaintain up to date knowledge of local and global trendsProvide thought leadership and expertiseEstablish an enabling climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivityInfluence the development and enablement of a culture and climate where the organisational values are demonstrated and livedInfluence the understanding and adoption of the organisational strategic directionLead a development culture where information regarding successes, issues, trends and ideas are actively sharedBuild and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergiesLead specialist communities of practice and contribute positively to own and organisational knowledge improvementUnderstand the competency and skills sets to be mastered to ensure personal and employee development and performanceIdentify development needs and select effective solutions to address own and employee development needs to facilitate improvement of self and teamEnsure that each employee prepares a personal development plan that is implemented and reviewed as requiredCreate an environment conducive to cross-functional skills transferKeep abreast of learning opportunities, changing products and trendsProvide guidance, share knowledge and expertise and guide employees to find their own solutionsShare constructive feedback that motivates others to growManage performance of team or teams in areas of responsibility against expected individual and team delivery targetsManage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and proceduresBuild team succession plans for roles in own area and influence resource planningEnsure clear contracting and assessment of performance expectations in line with identified objectives and enable a learning and growth cultureImplement people resource planning in line with delivery and performance objectives within budget and in partnership with specialised areasImplement talent management practices in line with HR policies and proceduresProvide direction, coaching, and regular feedback to employees to improve performance and implement performance improvement initiativesEnsure that skills are transferred in specific functionEnsure implementation of employment equity plan target achievement in all recruitment and employee movement activitiesIdentify current and future human capital needs and skills requirementsEnsure relevant resolution of conflict and respond to any complaints or concernsAdditional RequirementsLead and execute on the compliance risk management strategy for National Sales, Unassisted Interactions, Regions, CCXC, Enterprise, SME, Projects, and Operations (Customer Fulfilment), ensuring alignment with organizational objectives.Offer guidance as a key advisor, fostering effective decision-making processes.Overseeing risk assessments and ensuring adherence to compliance standards.Facilitate collaboration across business units, Risk & Compliance teams (including Compliance SMEs), emphasizing a customer-centric approach.Conduct training sessions for stakeholders, enhancing awareness and understanding of compliance policies and principles.Ensure timely and accurate reporting on Compliance risk exposure.Oversee Regulatory Universes and Risk Management Plans for the Sales Cluster.Overseeing comprehensive control assessments for monitoring purposes (finding validations and integrated monitoring plans).Proactively identify, evaluate, and escalate emerging risks and issues, ensuring prompt resolution and mitigation.Provide support for issue remediation efforts, ensuring timely implementation and validation of corrective measures.Manage staff performance and foster professional development within the Compliance team.Review key project documentation (BRS and Work Requests) and perform integrated risk assessments.Job DetailsApplication Closing Date: 17/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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