KEY PERFORMANCE AREAS: TECHNICAL COMPETENCIESEngage with external stakeholders (at a Senior Management I Executive level) to ensure compliance with the exchange information, provide solutions and solve queries,related to highly complex matters.Manage G&P Operations to ensure cost effective performance, ensuring that high quality outputs are delivered timeously within the approved budget.Make recommendations on all forms of guidance to be issued to supervisory bodies, regulated institutions, persons and sectors on the application Manage and enhance the process to ensure that all written queries from external stakeholders are effectively and timeously managed.Manage and administer the contact centre to ensure that all telephonic queries from stakeholders are effectively handled.Manage and successfully implement the annual compliance awareness plan in relation to products, content, communication channels and specific events by assessing the Fie strategy and communication needs of targeted audiencesBuild, manage and maintain professional relationships with relevant internal and external stakeholders to drive the promotion of compliance awareness nationally.Edit and approve internal and external compliance awareness material and the dissemination plans.Facilitate an effective and successful internal graduate development programme. MANAGEMENT COMPETENCIESDelivery and successDirects, controls and enhances resources to produce operating results and meet specific objectives and deliver agreed resultsFocuses continuously on delivery as per predefined plansMakes changes to improve performance and reduce riskAnticipates and resolves problems to ensure targets are achieved within agreed deadlines and standardsPeople managementManages workflows and plansEnsures clarity around accountabilitiesEnsures that the functions objectives are well known and achievableEnsure that the areas objectives are met by scheduling and prioritizing the activities, allocation of work, resourcing and individual's performance so that the highest level of output and quality is achievedLeadership of subordinates so that they collaborate competently and with full commitment with manager and with others in pursuing the goals setPerformance is actively managedEncourages and enables teamworkCoaches and counsels division or section staffInspires and motivates division or section staff to deliver resultsProvides division or section team with technical guidanceSupports the development and career growth of staff, including input into the priority development needs of staffPlanning and organisingDirectly plans and reports on the units outputs; Identifies any possible deviations and problems which will affect output and develops and implement alternative plansDevelops and plans functional units quarterly plan in line with the area's annualReports on work plans - achievement of quantity, quality and time targetsResources managementManage allocated resources to ensure effective and efficient deliveryMakes recommendation on resources and budgetary requirements for annual planning purposesControls costs through effective management of principle business or operating process variablesOperationalizes plans and deploys resources to meet clearly calculated plans and objectives over a typical bi-annual horizonGovernance, Risk management, ComplianceEnsure compliance with code of conduct, policies. procedures and legislative requirementsProvides input into budget for the department and organizational policiesEDUCATION, SKILLS, AND EXPERIENCE:EducationDegree in Law or BCom or equivalent Postgraduate qualifications in anti-money laundering, forensic auditing or compliance managementCAMS certification would be desirableA management qualification will be advantageous (BBA, MBA or MDP)ExperienceMinimum of 2 years of proven management experienceMinimum 5 years experience in compliance or risk managementExperience in a regulatory environment, compliance oversight or supervisionKnowledge of the Fie Act, international standards and requirements and other relevant legislation