Job title : Communications Specialist
Job Location : Western Cape,
Deadline : December 19, 2024
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What will you do? Manage end to end communications across all channels and mediums (digital and traditional) that include but is not limited to: Content writing, Copy-editing, Content design, e.g. infographics and newsletter set-ups, Facilitate sign-off and engage with third party suppliers, as well as Conducting quality assurance of content created by peers
Qualification and Experience Matric and appropriate Diploma or Degree in Journalism, Communications, Public Relations and/or design 3-4 years' experience in a PR, communications, design software (e.g. Canva and Adobe Creative Suite) and / or advertising environment. Healthcare administrative experience will be advantageous. What will make you successful in this role?
Client service delivery and quality Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance is maintained at the required standards Operational risk and governance structures, measures and frameworks are complied with and necessary action is taken to address issues, when necessary Financial Management Contribute to cost savings within the department to assist with financial goals and targets Operating Model Meet delivery objectives through working with other team members within and linked to the department / project Resolve operational performance variations and problems and escalate unresolved issues to higher levels Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation of Strategy Keep up to date with operational changes implemented in response to important external influences Deliver in a manner that supports and meets operational quality standards and meets the defined departmental priorities Perform according to defined operational best practice and identify and implement opportunities for continuous delivery improvement Operational Leadership Deliver personal performance within Human Capital frameworks and policies to ensure delivery to agreed standards and objectives Engage in development, coaching and mentoring Support transformation through valuing diversity Behave in alignment with the Afrocentric values Stakeholder Management Ensure appropriate, active and informative relationships with customers and relevant stakeholders are successfully achieved Address customer or stakeholder complaints in alignment with the policies and procedures and ensuring customer / stakeholder buy-in
Knowledge and Skills Customer Focus Numerical Ability Attention to Accuracy and Detail Editorial skills Graphic design skills Problem Solving Communication Skills Computer Technology Skills Business Writing Skills
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