Communications Officer

Date Posted: 10/29/2024
Req ID: 40433
Faculty/Division: Faculty of Information
Department: Faculty of Information
Campus: St. George (Downtown Toronto)
Position Number: 00057284
Description: About us:
The Faculty of Information at the University of Toronto is a research-led Faculty, educating the next generation of leaders in information scholarship and the information professions, both established and emerging. Our researchers and graduates are recognized for their innovation, experimentation, human-centred perspectives and commitment to community.
The Faculty, which will celebrate its centenary in 2028, has built on its heritage strengths in libraries, archives and museums to incorporate scientific and technological expertise from engineering, computer science, and other disciplines. At the same time, it has committed itself to applying social, political, and cultural perspectives from media arts, humanities, and social science to the study of information, technology, people and the relationships among them.
A top tier school, the Faculty of Information is consistently ranked in the top five Library and Information Management graduate programs by the QS World University rankings. The QS rankings include both Master's and PhD level programs.
More background about the Faculty can be found on its website (ischool.utoronto.ca).
Your opportunity:
Reporting to the Manager, Office of the Dean, and collaborating closely with faculty, staff, and university partners, the Communications Officer plays a pivotal role in ensuring professional and effective communication and promotion within and beyond the Faculty of Information. Bringing a proactive approach to optimizing communication processes, as part of a team the incumbent enhances engagement and visibility through compelling materials, a dynamic social media presence, customized website content, and cohesive marketing plans. Additionally, the role involves coordinating complex projects with stakeholders, advising on communication practices, and conducting analyses to improve visual design and impact across platforms.
Your responsibilities will include: Producing promotional and outreach materialsCreating and maintaining presence on social media platformsCustomizing website according to objectives or user feedbackImplementing communication plans that support strategic objectivesCoordinating tasks for projects and other strategic initiatives with stakeholdersAdvising on the most effective methods of achieving desired communications goalsAnalyzing and recommending options for the development of visual expression/layout of digital assetsAnalyzing and recommending process changes for more efficient multi-channel communication practicesEssential Qualifications: Bachelor's degree in marketing, communications, journalism or related field or acceptable combination of equivalent experienceMinimum 4 years' experience with progressive levels of responsibility for communications advising/execution and writing, editing, developing creative communications in print, web and digital platforms for multiple audiencesExperience advising on the most effective methods of achieving desired communications goalsExperience analyzing and recommending options for the development of visual expression/layout of digital assetsExperience creating and maintaining presence on social media platformsExperience working with a broad range of communications platforms including traditional, digital, interactive and social mediaStrong copywriting skills for creating impactful marketing content tailored to target audiencesFamiliarity with image and content-sharing platforms to manage and distribute digital assetsProficiency in graphic design and photo editing tools (e.g., Adobe Photoshop, Canva) to produce and edit visually engaging contentFamiliarity with tools and strategies for accessible communications, ensuring alignment with inclusion and equity principles (e.g., AODA)Practical experience identifying and addressing accessibility issues to ensure communication materials are clear, inclusive, and effectiveAbility to analyze data and metrics to evaluate and improve campaign effectivenessExcellent written and verbal communication skillsHigh level of interpersonal skills and the capacity to listen effectively and sensitively to a broad range of diverse stakeholders, including students, faculty, and staff membersAssets (Nonessential): Experience with video editing to generate multimedia contentBasic knowledge of search engine optimization (SEO) to enhance digital content visibilityUnderstanding of crisis communication strategies for navigating sensitive public relations situationsExperience with project management software for coordinating and tracking projectsTo be successful in this role you will be: AccountableMulti-taskerOrganizedProactiveTeam playerClosing Date: 11/12/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 11 -- $75,223. with an annual step progression to a maximum of $96,196. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Communication/Media/Public Relations
Lived Experience Statement:
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.
Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

#J-18808-Ljbffr