EducationBachelor's degree in journalism, communications, marketing, or a related field.Three years of digital and social media experience including planning and managing content.DurationTwo years, with possibility of extension.Experience3 years related working experience.Experience in packaging and presenting information in an accessible and user-friendly style.Experience in a wide range of social media platforms.Experience with content creation software such as InDesign, Photoshop, etc.Experience with Content Management Systems e.g., WordPress.LanguageFluency in spoken and written English.Proficiency in one or more indigenous South Africa Language is advantageous.Duties and ResponsibilitiesSocial Media:Manage and monitor S27's online presence including websites, social media platforms and expanding S27's presence on other platforms.Manage the day-to-day handling of all social media channels such as Facebook, Instagram, LinkedIn, Twitter, etc.Adapt content to suit different channels and audiences.Create captivating content for S27's digital platforms including writing op-eds, articles, posts and multimedia content to increase engagement and promote campaigns.Develop and implement digital marketing strategies with the aim of increasing brand awareness, engagement and supporting campaigns.Edit and assemble video footage into engaging content suitable for various platforms.Ensure that S27 campaigns and advocacy work is effectively communicated externally.Generate innovative ideas for promoting S27 messages and issues in online platforms.Engage with our social media followers, including timely responses to online queries.Monitor, analyse and report on performance on social media platforms using analytical tools such as Google Analytics, Facebook Insights, etc.Keep track of digital trends.Prepare monthly reports on social media marketing efforts.Recommend adjustments to the social media marketing strategy to obtain optimal results.Liaise with the communications team and resource centres in partner organisations.Work with S27 teams to convert materials into accessible and user-friendly formats.Provide training, advice, and support to S27 staff about social media.Website Maintenance:Regular updating of content, ensuring all-round consistency in terms of style, tone, graphics, etc.Produce well-researched content and pitch new story ideas that further S27 objectives.Proofread and edit articles before publishing.Create, produce and manage high-quality content.Ensure the content is up-to-date and adheres to SEO guidelines.Comply with copyright and privacy regulations and controls.Track and analyse website traffic to gauge prominence and produce monthly and ad hoc reports.Liaise with the website developers on an ongoing basis.Public Image of the Organisation:Publicise and promote awareness of S27's work.Seek innovative solutions to increase the organisation's brand.Capture high-quality images and manage photography/video equipment.Coordinate, draft and/or distribute content as required.Support the organisation's collaboration in media and other channels.General:Attend and participate in monthly staff meetings, team meetings, as well as other meetings that relate to the work of S27.Knowledge and Skills:Excellent verbal, writing, and editing skills suitable for each platform.Understanding of/proven expertise in social media marketing and social media platforms and strategy.Strategic thinking for developing effective marketing campaigns.Ability to capture high-quality images.Proficiency in video editing software.Knowledge of video formats, resolutions, and compression settings.Ability to monitor multiple social media platforms concurrently.Tech-savvy for creating visuals and other products for campaigns.Knowledge and understanding of search engine optimisation.Strong communication and people skills for articulating ideas.Creative skills for contributing new and innovative ideas.Data analysis skills and interpreting statistics.An eye for detail and the ability to work accurately.Ability to access information from various sources.Good time management.Personal Attributes:Self-motivated.Ability to maximise input to full range of projects (dependent on current priorities).Ability to interact with all stakeholders.Ability to work in a team.Attention to detail.Methodical and organised.Willingness to work beyond official working times when required.Willing to travel occasionally.
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