At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Set in the vibrant heart of Cape Town's waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations.
Job Summary He/she will be assigned to the tasks in accordance to the standard operating procedures as implemented by the Executive Chef. He/she must ensure proper hygiene and sanitation in the kitchen under his jurisdiction. He/she must display efficient inter-department coordination and be involved in training. He/she will show interest in displaying creativity in food displays with the Chef De Cuisine. He/she must ensure that the standard procedures are followed and performed to the highest level of service. He/she will communicate with the guests and share feedback with the chef in charge and management to ensure high levels of food and service quality and guest satisfaction are maintained at all times.
Main Duties and Responsibilities: To ensure that the quality levels of kitchen production and presentation are maintained at the highest level at all times.To ensure that the kitchen and working areas are thoroughly clean at all times.To present oneself in a way that enhances the overall guest experience.To ensure that all mise-en-place is correctly prepared prior to commencing service.To demonstrate excellent product knowledge of all food and special functions held at the resort.To establish and maintain smooth personal and work relationships in the kitchen.To ensure labeling of dates on products according to requirements.To ensure that equipment is cleaned as necessary or according to their schedules.To maintain and create a working environment that reflects a sense of place.To attend all training carried out by the Training Department.To handle any guest complaints in a professional manner, as per resort's Policy & Procedure.To perform any additional or special duties as directed by a superior.To maintain the highest level of personal hygiene and grooming at all times.To practice proper telephone etiquette with colleagues and resort's guests.To ensure that all tasks assigned by superiors are completed in a timely fashion.To ensure that all channels of communication are respected and information is disseminated to the correct receivers.To ensure excellent communication and working relationships with colleagues are maintained.To ensure that a safe, hygienically fit working environment is maintained at all times and report any concerns or faults immediately to the supervisor.To exhibit outstanding knowledge of the One & Only Resort.To know and apply the resort's Policies & Procedures, including those for emergency situations.To attend monthly communication meetings.To attend daily briefings prior to service.To ensure all fixed assets and equipment are well maintained.To demonstrate knowledge and interest in the goals and objectives of the One & Only brand.To ensure all activities are carried out honestly, ethically, and within the parameters of the S.A law.Skills Competency Requirements: Culinary school diploma and/or 3 years work experience.5-star work experience.Knowledge of Food Safety systems (HACCP).Basic English knowledge.Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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