Commercial Underwriter

This job family stream is concerned with managing risk by providing specialist technical underwriting advice. The CoE is a highly technical role with strong client focus. The primary focus is on renewal underwriting to maintain profitability. The incumbent will be responsible for managing risk administered on external systems, to achieve, maintain and grow profitability of the Commercial Portfolio Management channel.
What will you do?Santam's Operations' division – Commercial Portfolio Management CoE are looking for an individual with strong underwriting skills and an ability to build good relationships. The successful candidate will have good communication and negotiation skills, with a 'can-do' attitude and will be based in Park Town.
What will make you successful in this role?The handling of escalations outside of binding authority, including technical and complex queries. Understanding of Risk management and the ability to apply risk Mitigation.Managing profitability through the application of effective policy screening actions on policy and portfolio levelsThe initiation, provision and implementation of renewal terms and conditions on identified high risk and high exposure policies.Effective underwriting of complex risks (new business, renewals, etc). Identifying re-insurance and taking appropriate action.Providing quality and correct feedback on high level technical queries.Strong retention (profitability and growth) focusWorking within higher level mandatesQualifications and Experience A minimum of 5 years underwriting experience within a short-term Commercial insurance industry required. RE accreditationProficiency in MS Word and ExcelGrade 12 or equivalentFAIS compliance ââ¬â 120 credits on NQF level 5 Commercial linesRelevant system knowledge: Persetel & Web-E Professional membership with IISA (Advantageous)Risk Identification and Assessment programme (RIA - Advantageous)Completed or in the process of completing the Santam Academy courses in commercial insurance - Santam Commercial product training (SMKââ¬â¢s) Santam Underwriting level 3 (Applicable to Santam Internal Candidates) Bachelorsââ¬â¢ Degree/AIISA/FIISA or comparable short-term insurance qualification (should be completed with or at least have started the Insurance related exams via IISA or Milpark)Skills: Delivery and results orientationAttention to detail ââ¬â strong analytic skills required to identify and mitigate riskProblem solvingProducing creative solutionsAdapting to changing circumstancesPerforming under pressureDeciding & initiating actionBuilding networks and good relationsNegotiating and getting agreementBuilding networks and ability to maintain relationshipsGoal setting and prioritisingFlexible and AdaptableDrives ResultsClient FocusClient ServiceQuality ManagementReportingPersonal Attributes Decision quality - Contributing independently
Persuades - Contributing independently
Action orientated - Contributing independently
Business insight - Contributing independently
Build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently
Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 
Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2
Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.
Our recruitment process
Step 3
Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
Our recruitment process
Telephonic screeningStep 4
Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.
Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
Our recruitment process
AssessmentStep 6
Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2
Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.
Our recruitment process
Step 3
Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
Our recruitment process
Telephonic screeningStep 4
Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.
Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
Our recruitment process
AssessmentStep 6
Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.
Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.
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