Our client is one of the world's leading OEMs with over 30 years of experience in manufacturing highly efficient wind turbines for global onshore markets. They are looking for a Contracts Manager to manage multiple operations and maintenance contracts, customers, and related stakeholders.KEY RESPONSIBILITIES & AUTHORITIES:The main scope of the role is to be responsible for the administration of multiple operations and maintenance agreements.Engage in the review, drafting, evaluation and negotiations of a variety of SAA Contracts, and Subcontracts for existing and new service contracts with the contracting team when required and continue to develop and improve the contractual frameworks/basis with customerCustomer management and being the key point of contactPerform administrative tasks in contract management and implementation and track contractual performance, especially to analyse the successful performance of all operations and maintenance contractual obligationsHave strategic and tactical ownership of the customers in the sales and after-sales phase, maintaining awareness of ongoing activities through the remaining part of the value chain for the customer and including Service customersOwn customer requests, and claims and lead the response process in a diligent way to ensure proper and on-time responses according to contractual obligations and best practicesBe an initial point of contact to and serve as a point of escalation for Nordex customersDevelop and execute account targets and actionsAlign with the Global Service Sales, After Sales and Customer Account functions and with the KAM function in order to inform and prepare any needed communication or report and drive preparatory workRegularly meet with Customers to discuss contractual performance and project mattersSupport the O&M team on the contract interpretation and/or doubts.Coordinate interface within the service department for the flawless execution of handover between project phases – construction and serviceAftersales offers management including NX local company sales increaseGate LoA risk analysis registration in C4CService Sales KPIs ManagementCreate service contract renewal cost reportQUALIFICATIONS AND EXPERIENCE REQUIRED:Bachelor's degree in commerce, business administration, engineering, lawMinimum 3 years' experience in contract management/contract administration/commercial environmentExperienced with contract management and standard forms of contracts (FIDIC, NEC, JBCC, etc.)/ proprietary contract formsExtensive experience in Contract administration and contract negotiationsExperience in the renewable sector is an advantageGood relational skills to communicate with clients & stakeholders to achieve a good working relationshipGood communication and presentation skills, both verbally and in writing, to support effective communication with clients and other stakeholdersConfident in managing multiple contracts and commercial requirementsAble to prioritize own workload and work independently under pressureAble to handle stressful situations in a professional mannerWilling to travel, including nights away from homeShare knowledge and experienceMedically fitDriving Licence – Minimum Code B
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