Company Description
OUTsurance is a customer-centric financial services company with a global footprint. We are vibrant, successful and values-oriented with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for us.
Job Description
Dealing with Business client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.
Qualifications
Minimum Matric qualification or equivalent qualification
FAIS accreditation is essential (RE and Full Qualification) for applicants that have been working in the financial industry prior to December 2010; preference will be given to applicants with their FAIS Exams (RE5) completed
Additional Information
Attitudes and Skills:
Attention to detail/quality oriented
Deadline and results oriented
Initiative and tenacity
Enthusiastic and passionate about the job and the company
Effective at planning and organisation
Work management and teamwork
Collaboration judgment
Problem solving
Adaptability
Integrity
Tolerance for stress
Interpersonal and communication skills
Selling skills
Negotiations
Keyboard skills
Administration skills
Influencing
Practical learning
Excellent telephone etiquette and communication skills
Sales structure
Principles of client service
Computer literacy
Systems knowledge and/or potential to acquire such knowledge within a short space of time
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
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