Commercial Client Care Advisor

Company DescriptionOUTsurance is a customer-centric financial services company with a global footprint. We are vibrant, successful, and values-oriented with an awesome dynamic culture encapsulated by the ethos that clients and staff "always get something OUT." Our success can be attributed, amongst other things, to the outstanding people that work for us.Job DescriptionDealing with Business client queries and complaints on all levels in a competent, efficient, and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.QualificationsFAIS accreditation is essential (RE and Full Qualification) for applicants that have been working in the financial industry prior to December 2010. Preference will be given to applicants with their FAIS Exams (RE5) completed.Additional InformationAttitudes and Skills:Attention to detail/quality orientedDeadline and results orientedInitiative and tenacityEnthusiastic and passionate about the job and the companyEffective at planning and organizationWork management and teamworkCollaboration judgmentProblem solvingIntegrityTolerance for stressInterpersonal and communication skillsNegotiationsPractical learningPrinciples of client serviceSystems knowledge and/or potential to acquire such knowledge within a short space of timeIn accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
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