Job title : Collections Specialist (6 Month Contract) Job Location : Gauteng, Johannesburg Deadline : January 25, 2025 Quick Recommended Links Jobs by Location Job by industries Collections Specialist We're your dream finance team!
In this 6 month contract role you will be responsible for facilitating the communication and relationship building necessary to collect the invoices due from client within specified payment terms.
What you'll do Actively manage a list of customer accounts to ensure payment is received on time.
This includes facilitating daily collection calls and/or electronic correspondence with clients while ensuring acceptable level of delinquency for assigned accounts.
Provide customer assistance relating to collection issues and refunds Process and review account adjustments, resolve client discrepancies and short payments Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Enlist the efforts of sales, customer service, and management when necessary to assist in the collection process Provide excellent and considerate service to customers, partners and other departments within the Company Assist with metrics reporting and other cash and credit related reconciliations Assist with cash/ACH application as needed What you'll bring Corporate Collections experience Knowledge of Billing and Collections procedures Accounts Receivable experience Goal oriented and strong attention to detail Commitment to excellent customer service Excellent written and verbal communication skills Excellent organizational and problem-solving skills Ability to prioritize and manage multiple responsibilities Ability to work independently and in a team environment Proficiency with MS Office suite Netsuite experience or comparable ERP system preferred Accounting / Financial Services jobs