Collections Specialist (6 month contract)Apply locations South Africa - Johannesburg time type Full time posted on Posted 4 Days Ago job requisition id R5221Collections SpecialistWe're your dream finance team!In this 6 month contract role you will be responsible for facilitating the communication and relationship building necessary to collect the invoices due from clients within specified payment terms.What you'll doActively manage a list of customer accounts to ensure payment is received on time. This includes facilitating daily collection calls and/or electronic correspondence with clients while ensuring an acceptable level of delinquency for assigned accounts.Provide customer assistance relating to collection issues and refunds.Process and review account adjustments, resolve client discrepancies and short payments.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales, customer service, and management when necessary to assist in the collection process.Provide excellent and considerate service to customers, partners, and other departments within the Company.Assist with metrics reporting and other cash and credit-related reconciliations.Assist with cash/ACH application as needed.What you'll bringCorporate Collections experience.Knowledge of Billing and Collections procedures.Accounts Receivable experience.Goal-oriented and strong attention to detail.Commitment to excellent customer service.Excellent written and verbal communication skills.Excellent organizational and problem-solving skills.Ability to prioritize and manage multiple responsibilities.Ability to work independently and in a team environment.Proficiency with MS Office suite.Netsuite experience or comparable ERP system preferred.What we bringWe do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly – and outstandingly. We're big on honesty because it makes us better. We're empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That's The Mimecast Way.DEI StatementCybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they're a cybercriminal, of course.We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
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