Coffee Technician

General: Required to do tool checks & where applicable (Responsible for lost tools)Perform any other tasks as instructed by National Coffee ManagerOperational assistance and guidance to Customer on equipmentGroomed well and vehicle kept clean and neat to meet professional image for the business.Promote company ethics and values at all times.Announcing him to management of establishment with explanation forpurpose of visitWork Standby as required from time to timeStick to route planned as per Brew Coffee SLATechnical & On Site Duties: Repair Faulty EquipmentFault Finding Intermediate to Advanced mechanical, electrical, hydraulic & software relatedTesting all equipment to ensure it is mechanically, aesthetically and functionally acceptableCalibrating and or programming of equipment to ensure the right quality of coffee products is producedInstall Beverage Equipment & Test with Product before leaving CustomerUpliftment of EquipmentClearly communicate Fault on Equipment & Corrective action taken toManager on siteInform field service coordinator OR technical support manager of updates or returnsEscalate any problems i.e.
wrong address, site not ready, no product etc.
to T.S.M.
immediatelyPhone for assistance from Internal Specialists when struggling to Repair equipment within reasonable & acceptable timeFirst time repair of equipmentPreventative checks & repair on equipment