Cluster Pharmacist Assistant (Medipost M01)Listing reference: medip_001254Listing status: OnlineApply by: 25 November 2024Position summaryIndustry: Pharmaceutical SectorJob category: PharmaceuticContract: PermanentRemuneration: Market relatedEE position: YesIntroductionAn exciting career opportunity exists at Medipost for a Cluster Pharmacist Assistant (M01) in Order Processing, this position is based in Gezina.Primary purpose of the jobProviding proper patient care as per GPP (Good pharmacy practice) regulations.Attending training on pharmacy acts and GPP.Attending of SOP training and SOP revision training.Compliance with the POPI Act regulations.Compliance with Company Policies, Procedures and SOP's.Accurate capturing of chronic and acute medication prescriptions and handling of rejections according to company SOP's.Attention to detail when handling rejections with special emphasis on claim responses.Attend to cluster and personal action diaries.Compliance to SLA requirements (completing of mailbox profiles, action diaries within required timelines).Handling of clinical discussion and/or enquiries with patients and health care professionals or SPN's.Attend to and respond in a professional manner to email messages or enquiries received from management, SPN's or members.Attend to OUT OF WIP notifications.Prioritise rejected prescriptions and templates from Blind checking in order to ensure SLA compliance.Stock management – understanding the cold chain processes, expiry dates, stock returns.Participate in small group discussions and training by pharmacists.Minimum RequirementsGrade 12 with English and an additional official language with a minimum pass rate of 50%.Mathematics with a minimum pass rate of 50%.Qualified Post Basic Pharmacist Assistant / Learner Post Basic Pharmacist Assistant (with completion of training at an accredited Training Academy).SAPC registration.Training RequiredTraining on company systems (e.g.
Medipost APP, on-line authorisation system and procedures, ESS, etc).CompetenciesVerbal and written communication skills; listening skills; patience; empathy; conflict resolution; interpersonal and relationship building skills; adaptability; accuracy; detail oriented; data capturing skills; ability to work under pressure; effective time and leave management; low error rate; sound knowledge of GPP; customer service oriented.Specific RequirementsExpected output during probation period communicated by line manager, as per career path level.An understanding of the implications of errors and service failures in a pharmacy environment.Performance / Disciplinary interventions will be applicable if service failures are not maintained at an average of 0 to 0.75 per month, which equates to a maximum of 3 service failures over a 4-month period.Other important informationWillingness to work overtime when required by management.Continuous professional development – attending training or forums.Attend to group pharmacist-initiated activities.Willingness to assist with stock take if required at least once per year.Willingness to assist or attend training in other departments such as the Walk in Pharmacy and Production.Inter-departmental training and assistance as needed.Participation in team building activities."Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions.
Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace."Closing Statement:"We are committed to building a team that represents a variety of backgrounds, perspectives and skills; the more inclusive we are the better our work will be.
Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful."
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