Club Manager (JB4703) Franschhoek, WC (Suitable for candidates in Franschhoek only)
R15 000 to R20 000 a month CTC
Permanent
A rapidly expanding national business with clubs across Gauteng, Northwest, and the Western Cape is seeking dedicated and experienced Club Managers, particularly those with a background in tennis, badminton, or any other racket coaching experience, to oversee day-to-day operations and coaching. The role involves ensuring operational excellence, high levels of member satisfaction, and effective team management. Reporting to the National Operations Manager, the Club Manager will play a critical role in driving the club's growth and success, managing everything from staff and facility maintenance to member engagement and local marketing initiatives.
Minimum Requirements: Experience in Sports Management, Business Management, or a related field (e.g. sports clubs, gyms, events or similar) Strong leadership skills with experience managing teams Excellent communication and customer service skills Strong organisational skills and attention to detail Financial acumen and experience managing budgets Racket sports experience is a plus, especially if coaching Must have your own vehicle and be available at the club on-demand / on-call Duties and Responsibilities: Operations Management:
Oversee the daily operations of the club, ensuring all facilities are maintained to the highest standards.
Manage the club's schedule, including opening and closing procedures.
Handle bookings and coordinate events.
Ensure compliance with health and safety regulations. Staff Management:
Lead and manage the club's staff, including the Front of House Hosts and coaches.
Create staff schedules and ensure adequate coverage for all club activities.
Provide training, support, and performance evaluations for all club staff. Member Experience:
Foster a welcoming and inclusive environment for all members and guests.
Manage and respond to member inquiries, feedback, and concerns in a timely and professional manner.
Organize and oversee leagues, tournaments, and other member events. Basic Financial Management:
Manage the club's budget, including expense tracking, revenue reporting, and inventory management.
Oversee the pro-shop, including sales, stock levels, and product offerings. Marketing & Community Engagement:
Collaborate with the marketing team to execute local marketing strategies, including social media promotions and event marketing.
Develop and maintain strong relationships with local businesses, sponsors, and community groups.
Promote club activities and events to increase membership and engagement. Facility & Equipment Management:
Ensure that all courts, equipment, and facilities are well-maintained and in good working order.
Oversee the maintenance and cleanliness of the club, including court surfaces, nets, and common areas. Coaching & Program Development:
Develop and oversee coaching programs and schedules.
Provide coaching sessions as needed to members.
Ensure high-quality coaching. Please do not apply using Scanned CVs; no supporting documentation is required at this point, this will be requested later.
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