Requirements - Design, build, manage, and monitor Azure cloud infrastructure and services within the ICT cloud environment - Manage incidents and ticket requests within the ICT Operations cloud environment - Ensure cloud security, compliance, and risk mitigation for organization's Azure resource - To ensure process and system improvement within the ICT engineering environment - To update and maintain Support Procedures within the ICT engineering environment - To manage stakeholder relations and client service within ICT - Develops, prioritizes and implements plans to accomplish team's / departmental goals and objectives - Consistently monitors and measures plans against quality standards and performance indicators, and communicates progress against team's / departmental objectives - Administer and configure Azure Entra ID, ensuring proper role-based access control. - Monitor performance and security using Azure-native tools (e.g., Azure Security Centre, Azure Monitor). - Provide third-line support to the service desk for complex cloud-related issues. - Implement, administer, and manage Cloud services and premise infrastructure - Ensure that cloud environments adhere to security standards and governance practices - Manage access control, monitor security incidents, and implement disaster recovery solutions for cloud services - Monitor and update Operating Systems and ensure they are kept to a single standard across the organization - Quickly adapts to changes in the cloud landscape and implements new solutions in a dynamic work environment - Designs scalable and resilient cloud architectures on Azure - Provide third-line support to the service desk and ensure queries are resolved - Liaise with the vendors and other third parties as required Qualifications: - Degree in Information Systems or equivalent - 5 years of experience in cloud engineering, including designing, implementing, and monitoring cloud environments, especially Azure. - At least 3 years of experience in designing, managing and deploying cloud services, with a focus on Microsoft Azure and on-prem IT Operations - A current Microsoft Azure Certification track - Experience in troubleshooting and resolving cloud-related issues - Experience in design, implementation, managing and monitoring of Microsoft Hyper-V and VMWare High Availability Clusters - Experience in the deployment implementation, management and monitoring of Linux environments (RHEL/CENTOS/Ubunthu etc.) Required Job Skills and Knowledge: - Azure cloud infrastructure and services - Microsoft Azure Active Directory and identity management - Azure DevOps, CI/CD pipelines, and automation - Azure networking and security (NSGs, VPN, etc.) - Disaster recovery methodologies (both on-prem and Cloud) - Azure networking and security (NSGs, VPN, etc.) - High availability and load balancing within Azure - Monitoring and performance analysis in Azure (Azure Monitor, Log Analytics) - Experience in management of Microsoft Office365 and associated services at an advanced level - Experience in the design, implementation, managing and monitoring of Azure systems - Backup solutions (Azure Backup, Veeam for Azure) - Strong understanding of IaaS, PaaS, and SaaS models - Experience with Azure cost optimization and monitoring tools - Veeam Backup and Replication technologies - Knowledge of Azure Kubernetes Services (AKS) - Scripting and automation (PowerShell, Azure CLI, or Terraform)