Job Summary: To minimise financial risk and contribute towards management of debt for the Group. The incumbent is responsible for the allocated credit portfolio and actively contributes to the overall collections and performance of the team.
Minimum Qualifications and Experience: Grade 12NQF 5: Basic bookkeeping or accounting qualifications.1-2 years' experience in collections/credit control environment.Ability to grasp Medical Scheme rules and requirements.Computer proficiency- Excel and SAP systemPrevious Healthcare experience will be advantageousMinimum Job Requirements: Ensure that all COID and private cases are accurately captured, and payments are allocated correctlyProactively manage and address financial risk.Work within setting collections targets and collect outstanding debt to ensure bad debt is kept to a minimum.Prioritise collection of high value accounts in line with Medical Scheme payment runs.Escalate account queries and issues to the Patient Services Manager if first line resolution is not possible.Escalate account queries to Financial Manager/ Case Manager at hospital level for resolution.Ensure hospital have provided feedback alternatively follow up on outstanding issues until resolution. achieved, escalate to patient services manager where assistance is required.Accurately capture invoices to effect payments and reconcile creditor's statement to ledgers.Accurate management of the COID credit control processes.Maintain daily contact with COID in order to meet submissions requirements (i.e., all required documentation is available and submitted) and outstanding payments.Coordinate, implement and sustain credit control processes.Review bank statement daily and allocate payments to account.Ensure payments match the remittance.
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