Be part of an exciting time of growth with Scout Talent Group as we expand locally and globally!We're an Australian business with an entrepreneurial spirit, a flat structure, and an open-door policy that makes collaboration easy and ideas flow.We're serious about delivering for our clients but know how to celebrate wins, share laughs, and make work fun.Our leaders are hands-on, working alongside the team and leading by example.Join us if you're after a professional, friendly, and fun workplace where hard work and good times go hand in hand!About UsHeadquartered in Brisbane, Australia, Scout Talent Group is proud to bring our expertise to businesses and candidates worldwide. Guided by our purpose of connecting people to grow companies, careers, and communities and driven by our vision to be a world leader in talent acquisition software and solutions, we combine best-in-breed HR and Talent Acquisition software with expert recruitment services. The result? Recruitment that's simple, efficient, and downright exciting—a winning combination that helps businesses flourish and candidates thrive.
About the OpportunityWe don't just stop at great tech—our Client Support team is here to ensure our clients get the most out of their journey with us. From demos that wow, to smooth implementation, troubleshooting, and feature rollouts, we're all about empowering businesses to thrive. We're on the lookout for a Client Support Specialist to join inspiring global team.
In this role, you'll be the friendly expert who helps clients:
Discover the magic of our software through engaging demosGlide through implementation and "go-live" like a proSolve day-to-day issues with speed and skillExplore new features and upgrades to level up their experienceYou'll also get hands-on with documenting feedback, collaborating with internal teams to tackle tough tech challenges, and being the go-to guru for all things client success.
About YouYou're a natural problem-solver with a knack for making things easy to understand. To shine in this role, you'll bring:
At least 2-3 years experience in client-facing support or software rolesFamiliarity with SaaS platforms and/or HR/recruitment techStellar communication skills (you know how to explain tech to non-techies!)A proactive, customer-first mindset that makes clients feel heard and valuedBonus points for experience in demos, onboarding, and troubleshooting systems!
If you're empathetic, adaptable, and love helping people succeed, you'll thrive here.
What We OfferThe chance to make a real difference with cutting-edge solutionsGrowth opportunities and plenty of professional developmentA fun, supportive team that celebrates wins togetherFlexible work options (because life happens)And many other perks and fun!Ready to Join?If you're excited to be part of a team that's redefining talent acquisition solutions and services, we'd love to hear from you.
How to Apply: Hit "Apply" and send us your resume and cover letter.
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