Client Success Manager

1.
JOB TITLE: Client Success Manager
2.
MAIN PURPOSE OF THE JOB: The purpose of this position is to coordinate all activities associated with delivering against client objectives/requirements.
To take ownership of all delivery details associated with their assigned customers and are the expert in their customer's business through leading the day-to-day customer deliverables.
3.
DESCRIPTION OF FIELD OF DUTY (KPA's): · Customer Management
· Project Management
· Workflow Management
· Documentation/Administration
4.
QUALIFICATION REQUIREMENTS: Bachelor's Degree
5.
WORK EXPERIENCE: Minimum 5 years' experience in agency and client facing