A global workplace solutions company that offers a wide range of diverse talent management solutions has an opportunity for a customer-oriented Client Success Administrator in Western Cape. To provide administrative support to the Client Success team on site • Grade 12 • Labour Relations • Business NQF Level 04 Relevant Ensure correct backing documentation is attached to original invoices in preparation for delivery and scanned for payroll purposes; Assist Assignees with Financial Services related products; Assist operations with preparation of documentation for assignees. Complete site-specific reports for operations. Conduct compliance audits of files with a checklist in place in the front of each file; Deliver invoices timeously and obtain proof of delivery and ensure proper record keeping thereof; Draft information/reports on request; Ensure compliance with all regulatory and legislative requirements , SOP's and corporate governance; Ensure that the Client Success team is presented with accurate payroll data processed within deadline; Maintain assignee files ensuring all documentation is scanned and uploaded onto Axapta (FTC updated with annexure A, licenses as required); Process all payroll related transactions including COID, Annual Leave, Sick Leave, Family Responsibility leave; Process Time and Attendance via payroll input sheets or automation; Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary; Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary; Ensure own understanding and adherence to client service delivery to meet or exceed expectations; Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary; Continuously follow up and engage with clients and Credit Control to ensure that invoices are paid timeously and within payment terms; Effectively participate as a team member to ensure effective and efficient service delivery and in execution of specified tasks.