Client Services (Fais / Brokerage - Commodities / Otc / Jse) - 7 Month Contract

One of the TOP banks in S.A. is looking for an experienced Client Service Consultant to join their JHB team on a 6-month contract.Qualifications and experience:3 years' client service experience in a Broker environmentMust have product knowledge: JSE Equities, SAFEX, Contract for differences, warrants, installmentsComputer literateJIRA application knowledgeMatricTertiary qualification or studying towardsFAIS accredited or studying towardsJob skills / competencies:CommunicationAttention to detailResults drivenClient centricAble to handle conflictWork under pressureStakeholder engagementIdea generationClient satisfactionMulti-taskingKey performance areas:Stakeholder engagementCross sellAct as primary contact for Traders and investorsEducate clients about the stock marketEngage with the Broker and ensure you keep abreast of the productsResponsible for trading and investing in JSE equities / derivative products, OTC products / warrants / futures / commoditiesGuide clients on how to trade and invest in the productsEngage with the Transfer Secretary regarding share withdrawalsClose clients accounts
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