Client Services Consultant Onboarding

Well-respected fund services client's transfer agency team seeks a Client Service Consultant to join them. This role has a focus on the client onboarding function.Responsibilities:Manage client onboarding process, account creation for individuals and legal entities.Verify DocFox authorised daily, and necessary FICA requirements met before loading investor.Verify client accounts are approved, authorised in Docfox.Investigate outstanding documents with Client, provide Clients with regular feedback.Create new clients and update all tags.Correctly capture all regulatory classifications (FATC, OECD, ASISA, SARB).Correctly capture all tax classifications (DWT, IWT) ensure clients tax details are recorded.Ensure daily individual checklist are updated by administrators and handed to Team Leader for final sign-off.Liaise with compliance and Internal audit, ensure adherence to FICA RMCP.Review and submit all High-Risk clients to Compliance.Review static data change requests, perform relevant client call backs to verify changes.Implement and maintain process controls using workflow management.Ensure all items have relevant comments for audit purposes and escalate aged items.Ensure there are no aged items in individual queues.Review all current clients and amend if FICA requirements are not met.Requirements:Minimum of a completed tertiary qualification preferred, minimum of Matric.Must have a minimum of 1-2 years experience in a similar role relating to client onboarding.Previous exposure to applicable legislation.Previous experience with reconciliations in the Manco to Inflow & Outflow accounts.Strong Excel skills.
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