Well-respected fund services client's transfer agency team seeks a Client Service Consultant to join them.
This role has a focus on the client onboarding function.
Responsibilities: Manage client onboarding process, account creation for individuals and legal entities Verify DocFox authorised daily, and necessary FICA requirements met before loading investor Verify client accounts are approved, authorised in Docfox Investigate outstanding documents with Client, provide Clients with regular feedback Create new clients and update all tags Correctly capture all regulatory classifications (FATC, OECD, ASISA, SARB) Correctly capture all tax classifications (DWT, IWT) ensure clients tax details are recorded Ensure daily individual checklist are updated by administrators and handed to Team Leader for final sign-offLiaise with compliance and Internal audit, ensure adherence to FICA RMCPReview and submit all High-Risk clients to Compliance Review static data change requests, perform relevant client call backs to verify changesImplement and maintain process controls using workflow managementEnsure all items have relevant comments for audit purposes and escalate aged itemsEnsure there is no aged items in individual queuesReview all current clients and amend if FICA requirements are not metRequirements: Minimum of a completed tertiary qualification preferred, minimum of MatricMust have a minimum of 1-2 years experience in a similar role relating to client onboarding Previous exposure to applicable legislationPrevious experience with reconciliations in the Manco to Inflow & Outflow accounts Strong Excel skills Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role.
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