Client Service Delivery Executive

Details of the offer

Job title : Client Service Delivery Executive Job Location : Gauteng, Johannesburg Deadline : January 20, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description Customer Service Delivery Executive, is an individual that will manage a selection of manufacturer client relationships across South African clients.
The role will require the individual to deliver on the commercial agreements in place with our manufacturer clients.
The individual will be required to manage the day-to-day relationship with key client stakeholders, and be comfortable in presenting data to key client stakeholders.  Responsibilities  Maintain a client service orientation by managing day-to-day administration of client service activities and coordinating on analysis and reporting of assigned research projects.  To build a strong partnership with clients and seek to make an impact by creating & delivering pertinent analytical insights & presentations  Client Management: undertake analysis for RMS data and handle clients' queries.  Technical: acquire knowledge of both RMS solutions by attending requisite trainings  Serve as primary contact to assigned client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc  Delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards  Accountable for work conducted for nominated clients in terms of analyses, charting, etc.
and perform quality checks on all reports for alignment to request, accuracy and correctness  Qualifications You've dabbled in research and analytics and have the communication skills to translate data into conversation or presentations.
You can see the big picture while paying attention to detail.
You know what's happening and you're ready to influence what's next.  1-3 years' experience in FMCG / Service / Retail industry  Experience in working in an analytical capacity  Strong numerical confidence and ability to translate numbers into clear insights and recommendations  A team player, capable of working in a team environment and sharing responsibilities with other team members  Effective communication skills  Strong Client Focus and Proactiveness  Strong command on Microsoft Excel and Power Point  Working knowledge of research techniques and methodologies  Sales / Retail / Business Development  jobs


Nominal Salary: To be agreed

Job Function:

Requirements

Service Advisor – Pretoria

Our well known automotive vehicle dealer client based in Pretoria is looking to employ an experienced customer service driven Service Advisor. The purpose of...


Bonafide Human Capital - Gauteng

Published a month ago

It Customer Service Co-Ordinator

Role Overview: We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensur...


We Buy Cars: The Car Supermarket - Gauteng

Published 14 days ago

Senior Customer Success Marketer

We are looking for a self starter Marketer that will be responsible for marketing campaigns and strategies that will increase customer satisfaction and reten...


Docfox, Inc. - Gauteng

Published 13 days ago

Call Centre Team Leader Tooth Club

Full job descriptionWe are looking for an experienced and motivated Call Centre Team Leader to oversee, support, and lead our customer service team. In this ...


Prestigetutelage - Gauteng

Published 13 days ago

Built at: 2024-12-25T00:56:23.270Z