Client Service / Customer Service / Financial Advisor / Underwriting (12-Month Contract) - Asset Management - Investment - Banking

One of the TOP banks in S.A. is seeking an experienced Customer Service / Client Service Consultant to join their branch in Cape Town on a 12-month contract.
Qualifications and experience: DiplomaAdvanced diplomaDegreeNo less than 2 years'  experience within a Client Service role within asset management sector Must have experience within investments / retirement funds / pension funds Proper technical understanding of collective investment schemes and retirement products Clear criminal record and clear credit record Job skills / competencies: Excellent English communicationRespectIntegrityHonesty Customer serviceBanking policies and proceduresCustomer relationship management Product knowledge Problem solving AdaptabilityJob specification: Resolve investors queries Attend to calls - adhere to SLA Technical support - retirement and collective investment schemesPrevent lossesDrive continuous improvement - processes, systems and policies