Client Service Consultant page is loaded
Client Service ConsultantApply locations Johannesburg time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 15, 2025 (5 days left to apply) job requisition id R26883
Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs, processing their requests.
Apply appropriate sales processes within unit to achieve sales targets.
Converting leads to sales by opening active accounts to achieve annual targets.
Manage costs / expenses within approved budget to achieve cost efficienciesDeliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsManage existing clients and grow portfolio through making contact and generating leadsManage the growth of active customer Account Base to increase client baseMaintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targetsMaximise Business Portfolio cross sell opportunities and strengthen client relationshipsContact prospective clients and sell appropriate banking products in order to achieve sales targets.Define a Sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategiesComply with governance in terms of legislative and audit requirementsEnter all Qualified leads into the sales pipeline and maintain on a daily basisTrack, control and influence sales and service activities with the specific aim to increase sales and service efficienciesProvide accurate and reliable sales and service statisticsManage own development to increase own competenciesJob DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 15/01/25
All appointments will be made in line with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
#J-18808-Ljbffr