Client Service Administrator

Client Service AdministratorHire Resolve's client who is in the Metering Industry is seeking a motivated and detail-oriented Client Service Administrator to join their team in the Western Cape. The successful candidate will be responsible for providing excellent customer service, managing client accounts, and assisting with utility management services.Responsibilities:Manage client accounts and ensure prompt resolution of any issues or concernsServe as the main point of contact for clients and address any queries or requests in a timely mannerCoordinate with utility providers to ensure accurate billing and timely payment of invoicesAssist clients with setting up new utility services and upgrades as neededPrepare and review reports related to utility consumption and cost savings for clientsWork with the operations team to implement energy-saving initiatives and improvements for clientsMaintain accurate records and documentation for all client interactions and transactionsCollaborate with other team members to ensure the smooth delivery of services to clientsRequirements:Minimum of 2 years of experience in a client service or administrative role, in the metering industryExcellent communication and interpersonal skillsStrong organizational and time-management abilitiesProficiency in Microsoft Office suite and data entry softwareKnowledge of utility billing processes and regulationsAbility to work effectively both independently and as part of a teamFully Bilingual in English and AfrikaansContact Hire Resolve for your next career-changing move.Salary: negotiable.Our client is offering a highly competitive salary for this role based on experience.Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn.We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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