Role: Client Liaison OfficerLocation: Linbro Park - JohannesburgDesired skills: 2-3 years of experience on administrative skillsProficiency in Advanced - MS OfficeExcellent communicational and verbal skillsExperience Required: Administration duties including, but not limited to:Developing strong relationships with customers to maintain existing businessPreparing and updating Account reportsCollaborating with various internal departments to ensure fulfilment all customer requestsTime management and multitasking skills to handle multiple tasks and clients at onceStrong organizational skills and attention to detailAbility to handle pressureEnsuring the compliance with our internal commercial and financial processesPerform various ad hoc administrative tasks and follow ups as required.Supporting the recruitment processPrepare Travel Invoices and SundriesSupport the follow ups on commercial payroll & expensesSupport onboarding new candidatesKnowledge of international service operationsKnowledge of foreign exchangeKnowledge of Supply Chain processes Services IndustryClient relationship management: Building and maintaining relationships with clients and key personnel Customer service: Addressing client inquiries and resolving issues Client feedback: Monitoring client feedback and working to improve service Account management: Processing applications, preparing contracts, invoicing, and managing records Administrative functions: Performing a range of administrative functions for the client Communication: Responding to client queries and complaints via email, phone, or in person Business reviews: Conducting business reviews to ensure client satisfaction Sales opportunities: Alerting the sales team to opportunities for further sales Client satisfaction surveys: Carrying out client satisfaction surveys and reviews Client expectations: Managing client expectations through high-quality customer service Record keeping: Keeping detailed records of client interactions and transactions