Job title : Client Liaison Assistant
Job Location : Gauteng, Johannesburg
Deadline : December 30, 2024
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Responsibilities Advertise units and manage property listings on Property24 and Private Property. Process prospective tenant applications, including affordability and reference checks. Draft, update, and renew lease agreements while ensuring accurate documentation. Conduct move-in and move-out inspections, prepare deposit refunds, and handle damages or cleaning charges. Follow up on outstanding amounts, issue demand letters, and manage arrears processes. Prepare and process invoices, check variable charges, and maintain financial schedules. Handle tenant queries, complaints, and maintenance requests professionally. Liaise with maintenance teams, log snags, and ensure resolution updates are provided to tenants. Assist directors with unit sales, coordinate with conveyance attorneys, and ensure units are prepared for sale. Update and maintain schedules, including vacating, leasing, and rental updates. Ensure timely and accurate billing of all deposits, levies, and other charges. Manage tenant blacklisting processes via TPN for long-term arrears. Coordinate courier routes for urgent collections or deliveries as needed. Support team members with administrative and operational tasks.
Requirements Matric qualification. 2–3 years of rentals experience. Knowledge of Microsoft Outlook and MS Office. Experience with MDA & TPN systems (advantageous). Valid driver's license and reliable vehicle. Strong technical and analytical skills with high attention to detail. Ethical, honest, and able to maintain confidentiality. Excellent communication skills, both verbal and written. Highly organized, deadline-driven, and able to handle pressure. Adaptable team player with the ability to work independently. Strong problem-solving skills and the ability to manage multiple tasks efficiently.
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