Duties & ResponsibilitiesOperations And Service DeliveryEnsure work schedules/job cards are in place for each position and relevant to site.Ensure consistently high service standards are maintained for all services in scope with regular inspections.Ensure that staff are correctly and smartly dressed displaying a name badge.Highlight to sites the importance of upholding the company image at all times.Ensure that cleaning methodology is strictly adhered to in line with company policies, quality programmes and legislation.Manage company assets by performing monthly spot checks on high value items.Ensure that equipment is kept in good condition and repaired and serviced when required.Conduct daily checks and follow-ups.Report maintenance and safety concerns to the manager on a day-to-day basis.Maintain personal health, hygiene, and professional appearance.CommunicationRespond to management requests timeously and provide necessary actions required.Regularly keep line management informed of pertinent issues relating to the unit.Health And SafetyEnsure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site-specific requirements in line with company policies, quality programmes, and legislation.GeneralMaintain a high standard of morale and motivation through good communication skills.May be required to assist with any other duties that may be outside the scope of responsibility.Skills and CompetenciesUnderstand cleaning principles and knowledge of company policies and procedures.Strong people skills.Strong communication skills.Able to work independently and under pressure.QualificationsMatric/Grade 12 or relevant experience.Minimum 2 years cleaning supervisory experience gained in healthcare/hospitality industries highly advantageous.Must have experience in health and safety standards and management.
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