Johannesburg, Gauteng, South Africa
The main purpose of the job is to administer all claim assessments, assessor appointments, corresponding with brokers and service providers and attending to claim documentation. It further involves building relationships with brokers by responding to queries and other outstanding matters and saving of claim correspondence.
Key ResponsibilitiesAccurate registration of new claimsClaim assessment within the parameters of the wordingsPrepare matters for presentation at Claims CommitteeCorrespondence with brokers, assessors etc.Adherence to company SLAsAccurate reservingAttend to all queriesMaintenance / administration of schemesCorrespondence: hard copies & e-mailDiary management and follow upMinimum QualificationsMatricLegal and/or Business degree (or studying towards) would be an advantageMinimum 2 Years Engineering Insurance Claims Experience will be an advantageRE5 Qualification will be an advantageComputer Literacy: Microsoft Office - proficiency in Word, Excel PowerPoint and Microsoft OutlookPersonal QualitiesAccuracyTeam playerExcellent communication skills, verbal and writtenTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformationSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
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