Claims Manager - Long-Term Insurance

Reference: JHB006272-AM-2NOTE: This is a hybrid position - 2 days in the office and 3 days at homeOur client, an international global life and health reinsurance company, is urgently looking for a Claims Manager to be responsible for the day-to-day management of the claims administration team. This role ensures that the South Africa-based Treaty and Facultative business is administered appropriately and accurately in line with treaty specifications.Duties & ResponsibilitiesIn order to be considered the following is required:Bachelors degree / qualification would be advantageousMinimum of 5 years previous experience in a team leader role5 years experience in the life insurance industryProven track record of coaching, developing, and mentoring direct reportsStrong IT skills with a good understanding of MS ExcelSuperior oral and written communication and presentation skillsEffective interpersonal skills; ability to interact with employees at all levels and across different departmentsAbility to focus on priorities, targets, and deadlinesAbility to plan and manage resources within the team, handling several projects at once and delivering them to agreed schedulesResponsibilities:Ensure that claims relating to SA business are administered appropriately through the chain of companies, external retro companies, and the International Retro PoolManage the work which includes tracking and reporting on progressDocument claims processes and procedures, indicating where any variation exists, either by country, system, or clientEnsure that the company's claims administration standards and time service requirements are applied to the handling of all business receivedProvide claims administration data for input to accounting records, valuation systems, and regulatory returnsEnsure claims administration data is provided to retrocession clients, including International Retro Pool, in a timely and accurate mannerUndertake client audits, assurance reviews, and visits, engaging with Internal Audit to ensure risks are handled/mitigated appropriatelySeek feedback from other departments who interact with the claims administration teamIf you would like to email your CV directly – please send it to ****** & RemunerationPlus Medical Aid and Provident Fund
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