Claims Advisor

Duties:Manage a portfolio of complex or significant value claims, or client transactions.Provide guidance to and manage multiple stakeholders in the management of complex claimsIdentify all potential policies and coverages, seek validation where necessary, and advice where uncertain or clarification requiredPromptly enter or update claims information into appropriate claims application(s) in compliance with any local service standardsDistribute (report) new claim notifications, or updates, to all insurers for all policies or coveragesCommunicate with clients, colleagues, third parties or insurers for status updates, information requests, instructions or query resolutionProvide support for procedural guidance to clients and facilitate information requests between insurers and clientsPrepare settlement documentation and where appropriate facilitate collection of claims moniesMonitor incoming (& outstanding) funds from insurers and other relevant parties (aggregates/floats/funds ) , prepare payment requisitions and where applicable to facilitate payment to client/beneficiaryAdhere to compliance/regulatory requirementsBuild and maintain effective relationships with clients, colleagues, third parties or insurersEffectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local proceduresEnsure all applicable claims applications, records and files are kept up to date at all timesRequirements:Diploma or university degree preferred (or equivalent experience)Minimum of 5 years Non-Motor corporate claims handling experienceAll Lines of Business experienceExcellent interpersonal and communications skillsInsurance/ claims handling knowledgeFAIS AccreditationRECorporate Broker Claims Background