Chinese Speaking Centre Ambassador

Details of the offer

his role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Job Description:Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences, pre/post travel and hotels.Provide best in class luxury service to our Travel Advisors and to international guests, hosting them via phone, Video calls, e-mail, chatSupport the Global Sales Organisation by building strong relationships with our Travel Advisor and Guest community.Be an expert and reference in the use of our technology systems, Salesforce and Versonix Seaware to deliver personalised guest experiences.Provide feedback on the quality and efficiency of customer support processes and be able to suggest enhancements. Job Requirements:Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitalityHospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelersFluent in oral and written English and Chinese, any other language is a plusConfident speaking on the phone/video calls, representing the brandExcellent listening and problem-solving skillsCulturally sensitive to clients from different countriesComfortable using IT systems on a daily basis (knowledge of Versonix Seaware and Sales Force an advantage)


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Service Advisor – Pretoria

Our well known automotive vehicle dealer client based in Pretoria is looking to employ an experienced customer service driven Service Advisor. The purpose of...


Bonafide Human Capital - Gauteng

Published a month ago

It Customer Service Co-Ordinator

Role Overview: We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensur...


We Buy Cars: The Car Supermarket - Gauteng

Published 12 days ago

Senior Customer Success Marketer

We are looking for a self starter Marketer that will be responsible for marketing campaigns and strategies that will increase customer satisfaction and reten...


Docfox, Inc. - Gauteng

Published 11 days ago

Call Centre Team Leader Tooth Club

Full job descriptionWe are looking for an experienced and motivated Call Centre Team Leader to oversee, support, and lead our customer service team. In this ...


Prestigetutelage - Gauteng

Published 11 days ago

Built at: 2024-12-23T05:56:59.408Z