Key ResponsibilitiesStrategic management of the Office of the Chief Technology Officer (OCTO) division to ensure alignment with international best practices, trends, and methodologies.Developing divisional strategic and operational plans.Provide leadership and direct implementation of the division's strategy.Ensure effective co-ordination of divisional strategic planning events and processes to ensure alignment with planning cycles.Develop norms and standards for ICT in the gambling industry.Develop strategies to respond to technological advancements in the gambling industry, e.g., online gambling, fixed odd betting terminals, electronic bingo terminals, development of monitoring/management systems, and cryptocurrency.Develop and execute a comprehensive technology strategy aligned with the strategic objectives, including identifying opportunities for technological advancements, assessing risks, and making informed decisions.Monitor changes or advancements in technology in the gambling industry for enhanced oversight of gambling machines, devices, software, and games.Stay abreast of relevant laws, regulations, and industry standards related to technology and gambling, ensuring compliance with all applicable regulatory requirements, including data protection and security standards.Collaborate with other executives to align technology initiatives with overall strategic objectives.Provide appropriate divisional input into the strategic plan.Ensure the development of an appropriate and approved business plan for the division.Oversee the development, initiation, maintenance, and review of policies, ensuring implementation serves as the operational framework for the division.Service Delivery ManagementProject and contract management of the implementation of the National Central Electronic Monitoring System (NCEMS).Stay abreast of emerging technologies such as blockchain, artificial intelligence, and virtual reality, assessing their potential applications in the gambling industry.Ensure availability of NCEMS and National registers.Oversee the development, implementation, and maintenance of all projects relating to the entire technology infrastructure, including NCEMS and National Registers.Stakeholder ManagementManage stakeholder satisfaction and implement strategies for continual improvement within the industry.Identify areas of stakeholder vulnerability and develop corrective action plans for resolution.Establish and maintain strategic partnerships with key stakeholders to ensure implementation of programmes (i.e., State Information Technology Agency, Provincial Licensing Authorities, and other government entities).Monitoring, Evaluation, and ReportingMonitor performance against the business plan and introduce corrective actions where necessary.Ensure compliance with integrated performance reporting systems and develop interventions for improved performance against strategic objectives, targets, and goals.Ensure all necessary reporting and accounting responsibilities of the division are carried out efficiently and in accordance with set timelines.Drive achievement of division's targets through effective monitoring and guidance, submitting performance progress reports for the National Gambling Board's Annual report.Human Resource ManagementSet performance objectives for the division and ensure they are cascaded into performance agreements of subordinates.Ensure that all employees have signed performance agreements.Monitor and measure performance quarterly through employee appraisals.Identify areas of development and draw up action plans to address poor performance, ensuring ongoing training and development.Address employee relations matters fairly and promptly.Seniority LevelExecutive
Employment TypeContract
Job FunctionInformation Technology
IndustriesStaffing and Recruiting
#J-18808-Ljbffr
