JOB SUMMARY:Main purpose of position: CipherWave, a Johannesburg based Internet Service Provider that offers Connectivity, Cloud, Voice & Security products is looking to hire an exceptional leader in the capacity of Chief Sales Officer to join our executive team.The CSO will be responsible to lead and manage the sales team, whilst driving the customer engagement model for existing CipherWave customers and partners. Additionally, the CSO will need to drive growth through the sales team in both the existing customer base as well as through acquiring new customers and partners.The CSO will report to the Chief Executive Officer and is required to work seamlessly across all business units across the CipherWave group of companies.Responsibilities and Duties:Manage the day to day activities of the sales teamDrive strategic sales in conjunction with the sales and product teamEscalation point for all sales related queries from internal teamsEnsure communication with internal teams on Customer sales related queriesEnsure OLA's are in place within the sales team in order to respond and action queries quicklyEnsure sales performance reporting is maintained dailyEnsuring a high touch point with all Key / Strategic CustomersManaging the entire sales business unitDriving a sales culture of customer engagement within the sales team (Helping the business through sales to exceed the expectations of our customers and partners)Ensuring the sales business unit has sufficient team coverage to execute on the sales goalsImplementing and maintaining sales KPI'sReporting on the sales teams performance against growth targets and in line with the businesses expectationsDriving a culture of sales enablement, through identifying training improvements for the teamImplementing a sales incentive plan that encourages and rewards sales performanceWorking closely with marketing to drive campaigns that assist with improving product sales mixImproving on our partner programme that encourages a high touch point engagement with our partners which encourages partner loyalty to the brandImplementing a sales development plan to ensure the sales team members can develop and growImplement a sales model that aligns and helps to minimise customer churn through improved customer engagement, excellent communication, consultative product engagement & collaborative team engagementDrive customer engagement through customer meetings and contactAttend industry events to remain abreast of the industry movementWork with marketing to drive customer and brand loyaltyDesired Skills & Experience:Experience in a Sales Leadership RoleExperience in the Telecoms or ICT Industry is a mustExcellent communicationAbility to work well across multiple teamsMust have a passion for the industryProficient in MS Office SuiteComfortable in providing and presenting reportsExecutive Management Experience EssentialMin 10 years' experience in Sales with 5 Year in a leadership position, managing a sales teamSound knowledge of sales principles and best practices in salesSuccessful proven track record of performanceMust be well networkedBusiness Management Qualification, Degree or equivalentRelevant Sales / Sales Management Certification from accredited centre of learningAdditional Requirements:Knowledge and Understanding of either Connectivity, Cloud, Voice, Security ProductsSA Telecommunications LandscapeExperiencing working on a CRM System (SalesForce, Quickbase or similar)Understanding of working with a reseller channel or a distribution channelShould you not hear back from us within 2 weeks of your application kindly deem your application unsuccessfulJob FeaturesJob Category: Chief Sales OfficerApply OnlineName *Surname *Email *A valid email address is required.Phone *A valid phone number is required.Attach Resume *Read More:Privacy PolicyBy checking this box you are agreeing to the terms laid out in our Privacy Policy
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