Job Title: Chief Operating OfficerLocation: JohannesburgSalary: Up to R 1 800 000 negotiableCompany: Employer of Record South AfricaJob DescriptionThe Chief Operating Officer (COO) is a key executive position within our client's business and plays a crucial role in overseeing the day-to-day operations and ensuring the efficient functioning of the organization. As the COO, you will work closely with the executive team to develop and implement strategies and processes aligned with the overall goals and objectives. Your primary responsibilities will include ensuring soundness for all functions reporting to you, optimizing processes, managing resources, continuous improvement, governance, assisting with company growth, and mitigating risks.Primary ResponsibilitiesAs COO, you will oversee the following functions: Delivery, Risk Management, PMO, Finance, and Human Resources. Your responsibilities will include:Operations Strategy and Execution: Develop and implement operational strategies that align with the company's mission and business objectives.Process Optimisation: Identify areas for improvement and streamline operational processes to enhance efficiency and productivity.Leadership and Management: Lead and mentor a high-performing operations team, fostering a culture of excellence and continuous improvement.Resource Management: Oversee resource allocation, including financial, human, and technological resources.Compliance and Risk Management: Ensure compliance with all regulatory requirements and develop risk management strategies.Performance Management: Implement KPIs and metrics to monitor operational performance and improve efficiency.Cross-Functional Collaboration: Foster collaboration between departments to promote seamless workflow.Payment Industry Expertise: Keep abreast of industry trends and maintain relationships with key stakeholders.Financial Management: Develop and manage the operational budget, ensuring financial sustainability.Skills RequiredLeadership skillsStrategic visionFinancial acumenRegulatory knowledgeExcellent communication skillsChange management experienceDecision-making abilitiesAdaptabilityCollaboration skillsProblem-solving skillsEmotional intelligenceNegotiation skillsQualifications and ExperienceEducation: Bachelor's degree in Business Administration, Finance, or related field. An MBA or advanced degree is an advantage.Experience: At least 10 years in a leadership position, with 2-3 years preferably in a COO or related role in operations management, preferably within the Fintech, payments/card/transactional industry.GeneralAs the requirements of the business change, your role may need to adapt, and you may be required to perform tasks beyond those listed here. This document may be reviewed from time to time as operational circumstances change.
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